Category Merchant Manager - 12 months contract, WW Grocery Partnerships
DESCRIPTION
*This is a 12 months fixed term contract
Does working for Amazon’s Grocery business in the UK excite you? Do you want to be part of one of Amazon’s fastest growing businesses? Do you have a record of delighting customers and driving growth through clever expansion and collaborative partnerships?
Our ultra-fast delivery Grocery Marketplace (local Morrisons & Co-op & Iceland stores offering their selection on Amazon), is seeking a customer-obsessed, creative, goal-oriented, highly entrepreneurial and experienced Category Merchant Manager (CMM) to join our exciting and fast-paced team to play a critical role in our growth strategy. We're looking for a smart and talented person who will be responsible for developing and account managing our Grocery Partnerships business for both delivery and click & collect services. This is a unique opportunity to play a key role in a ground-breaking new initiative at Amazon with a focus on defining business growth and process improvement strategies in its early-mid stages. Our team is growing and if you are passionate about improving our selection, price, and convenience through key partnerships, this role may be a great match.
The ideal candidate will be a self-starter with a passion for delivering the best customer experience and has the ability to build strong relationships with internal and external stakeholders. You will excel at cross-functional collaboration, and identify and influence key stakeholders across the organization and partner with development and business teams. You'll have exceptional Deep Dive skills, allowing you to influence those stakeholders with a data driven approach. You will raise the bar for merchants, and develop and execute strategies to grow our partnership. You will be eager to innovate and solve difficult problems, and drive projects end-to-end, including presenting progress to senior leadership on a regular basis. This is a fantastic opportunity to manage a fast growing business end-to-end and make history!
Key job responsibilities
In this role, you will be expected to support our Same Day Delivery Grocery service with multiple partners in existing and new cities. You will be in charge of establishing and deepening our relationship with our Grocery partners to meet our business targets. You will need proven ability to develop and manage relationships, drive results and demonstrate competency with business analytics. You will work closely with cross-functional teams including Operations, Marketing, Selection, CX, Seller Success and Expansion PMs as well as Finance to secure high quality service level, develop selection and drive business activities in order to secure sustainable growth. You must be an effective communicator to deliver through our internal and external partners, ensuring deadlines and profitability goals are met.
BASIC QUALIFICATIONS
Bachelor Degree
Experience in Buying/Planning or equivalent experience such as Management Consulting, Finance, Merchandising or Operations
Proficiency with Excel and data analysis with demonstrated ability to dive in and quickly understand root cause and identify scalable solutions
Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment
High degree of organization and ability to manage multiple, competing priorities simultaneously
Excellent collaboration and relationship building skills that enable you to earn trust at all levels
Must possess excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done
High attention to detail and willingness to roll up your sleeves
Highly innovative, flexible and self-directed
PREFERRED QUALIFICATIONS
Experience building relationships and driving growth with large retailers and eCommerce businesses
Experience in e-commerce or retail
Experience with databases, SQL
Experience in Grocery
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