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Sr. Product Manager Technical, Alexa Enterprise

Job ID: 2858676 | Amazon.com LLC

DESCRIPTION

Are you passionate about innovation and making an immediate impact on customers' lives? Are you a data-driven, technical product leader with experience launching enterprise software?

As a Sr. Product Manager Technical, you will be responsible for:

Generating direct revenue as our products improve enterprises' customer or staff experiences, reduce operating costs, and generate incremental revenue;

Managing a portfolio of enterprise SaaS subscriptions for verticals as well as building horizontal services (e.g., common management APIs, communication and personalization features, device and experience management software) that enable Alexa to serve multiple customer segments;

Designing strategies to deepen existing customers' relationships with Alexa inside and outside of the home;

Collaborating with direct customers and channel partners to provide them with APIs and Self-Service User Interfaces to include Alexa Enterprise AI voice experiences in their own industry products.

Key job responsibilities
• Develop requirements, product specifications, go-to-market plans, and marketing campaigns for key product features.
• Lead the product vision and go-to-market strategy for a new strategic business.
• Create buy-in for your vision across the Alexa organization and with external partners.
• Influence leaders across engineering, design, business development, solutions architecture, marketing, PR, legal, and finance to deliver exceptional results.
• Establish key performance indicators, drive feature adoption, and measure the health of your product and business.
• Create and influence product roadmaps across a large organization.

A day in the life
As a Sr. PMT, you'll define the vision and business plan for a new Alexa venture, gaining support from customers, partners, and executives. You'll work with design and engineering to create product requirements and user experiences. Collaborating with marketing, PR, and business development, you'll strategize product launches and drive adoption. You'll develop roadmaps with business development, solutions architecture, and finance to meet P&L goals. Additionally, you'll partner with customers and channel partners to provide APIs for integrating Alexa Enterprise voice experiences into their products.

About the team
Alexa Enterprise's charter is to build and enable indispensable, frustration-free Alexa experiences for properties and enterprises at home worldwide – starting with hotels and senior living communities. We build a portfolio of B2B2C software-as-a-service (SaaS) products that empower developers and enterprise companies to use voice to support their staff and delight their customers.

We serve world-class customers such as Disney, Wynn Resorts, Hard Rock Hotels, Atria Senior Living, Spanish Red Cross, and BayCare Hospitals. Our products have been featured in publications such as CNET and Forbes, and Amazon has celebrated our progress in its quarterly earnings highlights. Customers have told us: "You have saved lives" and "helped our residents connect with their families." Our team values work-life harmony and a diversity of lifestyles and family schedules.

BASIC QUALIFICATIONS

- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

PREFERRED QUALIFICATIONS

- Experience in building and driving adoption of new tools
- MBA
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.