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Sr Operations Program Manager, Product Operations

Job ID: 2858332 | Amazon.com Services LLC

DESCRIPTION

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.


The role:
As a Senior Operations Program Manager, you will engage with an experienced cross-disciplinary staff to conceive, design and develop innovative consumer products. You must be responsive, flexible and able to succeed within an open collaborative peer environment.

The Product Operations group is looking for Operations Program Manager who wants to work on an exciting product our customers love. We are a critical part of the hardware development process from pre-concept to launch. We ensure successful fulfillment for product launches and ongoing support, grow the capabilities of our current systems to meet our needs, and drive continuous improvement for the company. In this role, you will:

* Deliver results on complex projects involving cross functional teams across the company
* Work with stakeholders to define business requirements and product definition
* Contribute to and influence new product design and architecture
* Understand current system capabilities and limitations
* Problem solve and explore solutions to current processes and systems
* Coordinate with cross functional teams to deliver a quality product on time and at cost
* Drive continuous improvement

* Monitor supply and fulfillment of devices

*This role may require some travel.

BASIC QUALIFICATIONS

- Bachelor’s degree in engineering or related technical field
- Experience with display products and technology
- Experience managing and launching ODM or low touch products
- 7+ years of experience managing cross-functional projects and programs with tight deadlines
- 7+ years of experience in product or process definition, having taken a product or process from concept to execution
- 5+ years of experience in supply chain, logistics or manufacturing for a hardware device company

PREFERRED QUALIFICATIONS

- Master’s degree
- Strong business acumen and judgement

Lab126 is part of the Amazon.com, Inc. group of companies and is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.


Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,800/year in our lowest geographic market up to $231,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.