Account Manager, MX Global Sales
DESCRIPTION
Do you want to be part of the next multi-billion dollar business at Amazon? Does global expansion and worldwide impact business excite you? If yes, come join us in a journey of innovation as we kick start the flywheel for our international customers! Amazon Global Selling (AGS) is enabling global customers to access millions of new products from Marketplace sellers at cheaper prices with faster delivery services. This high-visibility initiative involving senior level executives helps Amazon march towards our vision of enabling Customers around the globe to have access to the best selection at the best price, no matter where they are located. Amazon Global Selling (AGS) is seeking for a talented, smart, and experienced Account Manager that will help MX merchants grow their business in the US marketplace. The Account Manager (AM) will be on charge of designing and executing scalable methodologies to reach broad groups of sellers and help them improve their account management. The AM will be responsible for identifying and building relationships with key influencers and decision-makers within the executive teams of existing strategic accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements. The Account Manager will build the success of those accounts by providing business insights, training, support and seller education.
We are a business development organization focused on aggressive growth for our Sellers’ businesses
Core Responsibilities:
• Analyze customer data and make recommendations in order to maximize the potential of the assigned territory.
• Implement and track metrics for recording the success and quality of the campaigns for sellers in your territory. Use these metrics to guide your work and uncover hidden areas of opportunity.
• Develop a thorough understanding of the e-commerce industry and competitive environment including knowledge of competitive product offerings.
• Meet or exceed quarterly revenue targets and operational metrics.
• Engage with merchants to understand their needs and gauge fit with the Amazon Services product set.
• Communicate, educate and prepare trainings for merchants to solve blockages, increase engagement and drive success.
• Develop a clear understanding of the Selling on Amazon products along with the features and functionalities.
• Assist internal partners to drive change, remove roadblocks and close business.
Amazon Services’ Business Development organization connects the technology powering Amazon.com to businesses worldwide. We are responsible for establishing new business partnerships with sellers who wish to utilize Amazon’s suite of e-commerce solutions. For more information, please visit http://www.amazonservices.com
Please provide English language resume.
Key job responsibilities
• Analyze customer data and make recommendations in order to maximize the potential of the assigned territory.
• Implement and track metrics for recording the success and quality of the campaigns for sellers in your territory. Use these metrics to guide your work and uncover hidden areas of opportunity.
• Develop a thorough understanding of the e-commerce industry and competitive environment including knowledge of competitive product offerings.
• Meet or exceed quarterly revenue targets and operational metrics.
• Engage with merchants to understand their needs and gauge fit with the Amazon Services product set.
• Communicate, educate and prepare trainings for merchants to solve blockages, increase engagement and drive success.
• Develop a clear understanding of the Selling on Amazon products along with the features and functionalities.
• Assist internal partners to drive change, remove roadblocks and close business.
BASIC QUALIFICATIONS
- Bachelor's degree
- 2+ years of sales or account management experience
- Experience with Excel
- Speak, write, and read fluently in English
PREFERRED QUALIFICATIONS
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms
- Experience analyzing data and best practices to assess performance drivers
- 2+ years of digital advertising and client facing roles experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.