Sr. Product Manager - Tech, Amazon Music Cross Channel Marketing Personalization
DESCRIPTION
Love music? Want to build consumer-facing products that touches the lives of millions of people? Combine your passions and come reinvent music listening with us! We’re working hard, having fun, and making history here at Amazon Music.
We are seeking a skilled Sr. Product Manager - Tech to join our Cross-Channel Marketing Platform team to help drive the strategy and vision of modern customer engagement. Our team works on enabling our customer relationship and lifecycle marketing via the development of the tools, infrastructure, and data integrations required to manage high-scale, personalized (ML driven) customer interactions the entire lifecycle of a Amazon Music customer, including acquisition. This includes merchandising, e-mail, paid-media, in-app, and push channels as well as building cross-channel capabilities to automate customer communications with the right message at the right time in the right channel.
The product manager will lead our Paid Media, Associates and Deeplinks work-stream. In Paid Media the PM will build and improve our integrations with partners to help marketers deliver precise campaigns at improved ad-spend. In Associates, the PM will be responsible for integrations that enable Amazon Associates and influencers to promote Amazon Music HVAs for appropriate rewards. For Deeplinks, the PM will ensure internal customers have the tools to link customers to the right destination within our Amazon Music experiences. In addition to these, the PM may expand ownership to lead internal or external AI integrations to improve marketing efficiency.
What is in it for you?
- Team culture: You'll be joining a fun team that prides itself on a great work environment with an inclusive group of people that loves working together towards a common goal.
- Impact: Work on services and integrations that improve our marketing spend efficiency and targeting
- Gratification: You will know you are directly responsible for driving business impact and delighting customer experiences.
- Ownership: You will quickly become responsible for key components of the service, and drive what and how to build them.
- Learn & Grow: If want to learn and grow with challenges of a designing and building a large-scale system integrating across a variety of services, this is for you.
- Innovate: We learn from our customers and invent every day on their behalf.
- Make history: Amazon Music is reinventing the way we listen to music and engage with customers across the devices they use every day. Your passion for music and technology will help shape that future.
- Have fun: Surround yourself with a highly talented pool of engineers that like to solve complex problems, but also work in a fun and autonomous environment.
About the team
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.
BASIC QUALIFICATIONS
- 5+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience
PREFERRED QUALIFICATIONS
- Knowledge of agile product development and life-cycle management process
- Experience leading cross-functional teams to deliver products and online services on tight deadlines
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.