Training specialist with Italian
DESCRIPTION
AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.
We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now, do you want to be a part of it? Then read on!
The Training Specialist provides an exceptional learning experience. Facilitating blended learning for the AGI-DS org. The role requires the ability to support planning, scheduling, coordination and execution of end-to-end training. The Training Specialist will work close with the Training Manager to track and drive completion of training reporting and task completion through the Learning Management System (LMS). Training Specialists also work to identify areas of improvement at a site level and to drive innovation within training approaches.
Key job responsibilities
Key Responsibilities include:
- Facilitate classroom training following the approved curriculum.
- Actively works to maintain theoretical proficiency in assigned trainings. Maintains expertise in their current role by staying current on tools, process, procedures, and training techniques.
- Managing the classroom to ensure an organized and productive learning environment for all trainees.
- Evaluate trainee performance on a daily basis to identify opportunity areas and help improve performance accordingly.
- Ensure trainee success by providing coaching & feedback during training and providing feedback to Training Manager on trainee engagement and performance.
- Share batch related observations with the respective Training Manager so that they can take corrective action.
- Manage relevant tasks within the Learning Management System (LMS), such as enrollment and scheduling of learners & trainings, and troubleshoot any implementation issues.
- Publish training reports as per the agreed standard/template.
- Collects the feedback on the effectiveness of the training programs/modules/content through training surveys, ongoing observations or while taking the course(s) and shares it with the relevant stakeholders.
- Communicates with the relevant stakeholders on the progress and needs of ongoing trainings.
BASIC QUALIFICATIONS
- Bachelor’s degree or significant college course work, in communication, education or related field
- Native-level proficiency in Italian, both verbal and written skills
- Learning/training experience and/or certification
- Skilled in and can demonstrate experience with planning, creating, implementing, delivering and assessing various types of training
- Communication skills for the purpose of knowledge transfer and skill development, including superior skill in explaining technical topics to novices and collaborating with subject matter experts and managers
- Excellent collaboration, coordination and organization skills
- Experience with one-to-many and one-to-one communication skills in both classroom and tutorial settings
- Knowledge of adult learning and training practices
- Experience working with remote teams
- English written and verbal fluency
- Competent user level of Microsoft Office tools (Word, Excel and PowerPoint)
PREFERRED QUALIFICATIONS
- Working knowledge of another European language (German, Italian, or Spanish)
- Bachelor’s Degree in relevant field
- Demonstrated working knowledge of eLearning development tools such as Captivate, Articulate Studio/Storyline, Camtasia, Adobe Photoshop/Illustrator, or Flash
- Ability to use multiple learning methods and link appropriate methods with subject matter
- Experience working with a globally-distributed management organization
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