Senior Program Manager
DESCRIPTION
Amazon is looking for one passionate candidate who can join us and utilize the powerful technology systems to adapt to business requirements and improve customer experience, the major focus of the candidate would be:
- Manage a team size of 6+
- Manage transportation resources in Amazon logistics systems following strict configuration change processes.
- Coordinate the interaction between transportation business and local/global tech teams.
- Streamline the process of system changes and document & optimize the internal working process.
- Manage team internal projects such as process optimization,customer experience improvement and business partner training.
- Troubleshoot system issues reported by business and respond to questions from various teams.
- Consolidate the data from multiple data sources to generate weekly metrics, forecasting and daily reports to support business.
BASIC QUALIFICATIONS
- 7+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of team management experience
- 5+ years of cross functional project delivery experience
- 5+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements
PREFERRED QUALIFICATIONS
- Experience managing, analyzing and communicating results to senior leadership
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.