Sr. TPM, AB Ordering Experience
DESCRIPTION
Are you ready to make a major impact on technology used by millions every day?
Amazon Business Ordering Experience owns the end-to-end Cart and Checkout for Business customers. Our mission: eliminate friction and deliver a seamless, high-class buying experience on both mobile and desktop.
We embrace a strong experimentation culture, using data and customer insights to identify pain points, test solutions, and iterate rapidly. Our Cart and Checkout serve millions worldwide. This role demands innovation and the ability to embrace high-impact responsibilities.
We’re hiring a Senior Technical Program Manager to shape our tech vision, strategy, and roadmap for one of Amazon’s most critical initiatives. Your work will drive cutting-edge solutions that enhance the buyer experience globally, directly impacting a multi-billion-dollar business.
We are looking for a Senior Technical Program Manager to help our teams better solve for our customers needs. You'll contribute to the tech vision, strategy, and road map of one of the most important initiatives across Amazon. You will enable innovative technology solutions that directly improve buyer experience around the world, impacting a multi-billion dollar business.
In this role you will:
- Enable solutions that reach millions of new customers all over the world, providing them with a world class shopping experience.
- Align teams, partners, and stakeholders to drive direction, manage expectations, and overcome organizational challenges.
Key job responsibilities
As a Technical Program Manager on the team, you will have end to end ownership of cross-functional projects, including roadmap planning, resource planning, stakeholder management, and project execution. You will work closely with engineering, business, and operations teams to ensure smooth coordination, execution, and launch of new features for Amazon's Australia and Singapore retail websites.
At the heart of this role is delivery. You will be hands-on in driving the delivery of critical business initiatives, managing all aspects of the project such as project planning, risk management, communication, and implementation planning. You will be a technical problem solver on the team, identifying innovative solutions to project deadlocks and resolving issues and constraints through negotiation, diplomacy, and sound judgment. You will be responsible for making project decisions and achieving tactical goals while retaining a strategic focus.
A day in the life
- Managing multiple competing cross-functional projects/programs simultaneously on a global scale.
- Interacting with engineers, technicians, project managers and senior management on a daily basis
- Running meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
- Working with engineers and infra partners to develop detailed and creative solutions to complex problems, while keeping a watchful eye on timelines and costs.
The successful candidate will be a person who enjoys and excels in dealing with significant ambiguity and has keen interest in enterprise procurement and customer experience. They have excellent written and verbal communication skills and proven ability to lead large cross-functional projects including communication across all levels and teams in the organization.
About the team
Why Amazon Business?
Amazon Business is one of the fastest growing business units inside Amazon. AB combines the selection, convenience and value customers have come to know and love from Amazon, with new features and unique benefits tailored to the needs of businesses.
Amazon Business provides easy access to hundreds of millions of products and a variety of benefits, including business-only pricing and selection, single- or multi-user business accounts,
Business Prime, approval workflow, purchasing system integrations, payment solutions, dedicated customer support and more. Amazon Business is currently available in the United States, United Kingdom, Germany, France, Italy, Spain, Japan, India, Canada and Mexico
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Inclusive Team Culture
Here at AB, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- Experience in technical program management working directly with software engineering teams
- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
- Experience working directly with engineering teams
- Experience in system design
PREFERRED QUALIFICATIONS
- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.