Principal, Tech Risk Manager, Risk Ops & Resilience
DESCRIPTION
Amazon’s Risk Operations & Resilience (ROR) organization is seeking a Principal Technical Risk Manager who will evaluate, analyze, and prioritize risk improvement strategies to drive fire, environmental, earthquake, and natural hazard risk improvement in the global operations’ real estate portfolio for customer delivery and fulfillment. You will partner with external risk engineering agencies, insurance engineers, and other service providers in fire, environmental and natural hazard resiliency design, setting their scope of work, reviewing their findings, and communicating relevant opportunities to the business for reducing risk. In this role, you will (1) manage recurring facility audits, (2) develop and manage integration of the risk improvement standards within site construction projects, and (3) oversee natural hazard due diligence work.
Reporting to the Director of ROR within Amazon Global Realty, you will join a team that is responsible for assessing, mitigating, and managing fire and natural hazard risks globally, including disaster recovery field response. This is an individual contributor role, but is a lead role within the ROR Risk Management program and is expected to be a subject-matter expert on risk mitigation and quantification methods while also mentoring other team members. You will influence senior leadership and stakeholders including Real Estate Transactions, Development, Safety, Environmental, Engineering, Building Design, and Construction.
You will partner across the organization to shape the future of Amazon’s evolving risk profile, including surfacing critical data that informs capital expenditures and insurance purchasing. In this role, your key customers are Real Estate Managers who select new sites for development, Operations and Finance Leaders who own the funding for capital improvements at existing sites, and Global Risk Management & Claims (GRMC) who utilize risk information during annual insurance renewals. You will be responsible for evaluating, quantifying and communicating the business impact in terms of financial loss expectancies and financial risk reduction opportunities.
You should have experience probing deeply into loss expectancy calculations, validating applicability, and determining returns-on-investments (ROI) that consider the cost of improvements relative to the loss reduction potential they can achieve. You are adept at navigating risk opportunities typically surfaced through the insurance industry. You are experienced at leveraging insurance risk engineering data, industry loss history, emerging risks/trends, and financial estimations to find the most effective solution to reduce risk. This includes providing business cases for which risks to accept, versus those that should be reduced.
You are expected to be available for domestic and international travel 15-25% of the year to audit the overall effectiveness of the program and vendor performance.
Key job responsibilities
Standards & Special Projects
• Lead technical risk management efforts that support GRMC's insurance renewals with external insurance providers.
• Develop the processes, procedures, and governance that drives risk reduction throughout Global Operations, including fulfillment centers, delivery stations, and retail businesses.
• Determine financial and business impact thresholds and a decision-making framework for where to retain risks versus capital spend to reduce risks.
• Partner with the ROR – Disaster Recovery & Investigations (DRI) team to identify and monitor property risk trends and emerging risks by geography to determine pro-active risk reduction opportunities. Perform or hire outside consultants to research and quantify these risks.
• Partner with DRI, Construction, Facilities, Engineering, Operations, Real Estate, and Safety to lead successful resolution of risk improvement projects.
• Contribute to global design, construction and commissioning standards, within North America, Europe, and emerging countries when needed.
• Evaluate management systems, practices, and conditions relative to Amazon’s risk appetite, including fire system impairment management, hot work management, storage practices, and emergency response practices. Educate internal partners on program improvements.
Risk Engineering Audits
• Develop and manage the annual strategy for overseeing insurance risk engineers and other consultants to perform reviews of storage configurations, fire system and building design changes to ensure conformance with our risk appetite and internal standards.
• Act as liaison between service providers and company locations to facilitate successful audits of key locations. Audit the program and vendor performance through occasional site visits, partnering with in-region DRI and/or Asset Management team members to support the visit.
• Review insurance recommendations, prioritize findings, and identify network fire safety, natural hazard, and general risk trends. Quantify the business and financial impact of each risk.
• Develop dashboards and monthly/quarterly communications to customers and stakeholders to share risk insights, secure commitment, and monitor progress of loss control improvements.
Construction Project Coordination
• Develop and manage the annual strategy for overseeing insurance risk engineers and other consultants to perform plan reviews and construction audits against the risk standards.
• Coordinate plan reviews and construction site visits with service providers and construction teams.
• Develop and present the business cases for incorporating property loss prevention features into designs, including estimating cost of improvements to incorporate into project budgets.
• Oversee and audit the natural hazard and environmental due diligence reviews during site selection and critical dates, partnering with the program owners to incorporate risk-based thresholds for determining where improvements should be made.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time
employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
BASIC QUALIFICATIONS
- Bachelor’s or Master’s Degree in engineering, technical architecture, or similar
- 10+ years’ experience managing risk engineering consultants, vendors, and/or insurers to facilitate technical risk analysis of physical assets, including review, validation, and prioritization of commercial property insurance recommendations.
- 5+ years’ experience in fire prevention and/or fire protection in industrial real estate warehousing, including field-based loss control, due diligence reviews, design and/or plan review.
- Experience and working knowledge of fire and building codes and standards, including FM Standards, National Fire Protection Association (NFPA), International Fire Code (IFC) and/or the International Building Code (IBC)
- Experience developing and analyzing loss expectancy (LE) calculations, including Maximum Foreseeable Loss (MFL) or Expected Maximum Loss (EML) calculations.
PREFERRED QUALIFICATIONS
- Professional Engineer (PE) or Master’s degree in Fire Protection Engineering, including experience with full-scale fire testing and performance-based design analysis.
- MBA, Advanced Business training, or Program Management certifications.
- Working experience managing or advising on international property risks within India, Japan, Mexico, Brazil, Germany, France, Spain, Italy, and/or UK
- Familiarity with global fire codes outside of North America
- Organized, detail oriented, and able to adjust to changing priorities.
- Strong data analytics skills, including use of Excel spreadsheets, data visualization, and data outputs common in natural hazard modeling (Risk Management Information Systems (RMIS), Moody’s, or similar).
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,200/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.