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Prog Mgr, CA Transportation, Program Manager, Transportation Execution

Job ID: 2838684 | Amazon Canada Fulfillment Services, ULC

DESCRIPTION

CA Transportation - Execution team is responsible for overseeing aspects including DEA, Speed, OB Trans Network Design, Capacity Planning for Last Mile and managing overall Trans Outbound Costs.
- PM has to handle volume related escalations, managing variations in volume compared to planned figures, overseeing Linehauls, and managing VAA operations
- Monitoring, sharing & bridging performance metrics (DEA, volume share analysis, capacity available vs plan) on a daily / weekly basis
- Coordinating with FC, ACES, NWD and TESS teams for any changes in network design/connectivity and maintaining a seamless flow of information and coordination among these teams to optimize network performance. These changes include
CPT/lane changes and configuration (BAU)- Providing recommendation, initiating and coordinating changes by submitting approvals to FC, NWD, VAA, Speed, TORCH configuration requests, OB scheduling requests, etc. This involves driving alignment and recommending alternate solves if the proposed solution is declined across teams. These NWD changes can be initiated by carrier managers / other upstream/downstream partner teams.
-Identifying and driving initiatives to improve capacity, cost to serve, speed and connectivity
-Creating and successfully executing working backwards plan for HVEs by collaborating with cross functional teams

Key job responsibilities
Manage Day to Day execution, ensuring successful delivery. Driving network optimization, executing configuration changes in partnership with Tess and organizing scheduling by raising tickets.
- Use analytics, dashboards, Queries to deep dive and improve network share, volume attainment, DEA and other performance metrics. Partner with cross functional teams to operationalize projects pertaining to cost savings, CX improvement (speed,dea), increasing last mile processing capacity, carrier coverage expansion.
- Partner with STP/MTP/LTP teams in potential expansions, launches, deprecations.
- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
- Foster collaboration with internal and external partners to successfully plan and deliver for HVEs
- Evaluate and prioritize projects in conjunction with impact and urgency
- Identify and mitigate risks, preventing them from escalating into major issues.
- Regularly communicate with all stakeholders to support key business initiatives.
- Ensuring clear visibility of milestones and project performance.
- Manage and communicate project status effectively and timely.
-Create working backwards plan for HVEs and adhere to quality output and timelines adherence.
-Provide right inputs for planning exercise and for planning documents

BASIC QUALIFICATIONS

- 2+ years of program or project management experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

PREFERRED QUALIFICATIONS

- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.

The base salary for this position ranges from $58,100/year up to $97,000/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.