Network Development Engineer II - AWS Direct Connect, DX Infrastructure Engineering
DESCRIPTION
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
AWS is looking for best-in-class Network Engineers to drive the operations and of one of the world’s largest and complex networks. With Amazon Web Services (http://aws.amazon.com), our goal is to become “The Infrastructure Platform” to the world. Our customers demand the highest quality and reliability for their services and challenge us to be better, faster, and cheaper every day. We are expanding at a tremendous rate; it is our responsibility to maintain quality and reliability while developing innovative ways to the operation of our network.
What is AWS and AWS Direct Connect?
Amazon Web Services (AWS) offers a broad set of global compute, storage, database, analytics, application, and services that help organizations move faster, lower IT costs, and scale applications. Our services are trusted by the largest enterprises and the hottest startups to power a wide variety of workloads.
The AWS Direct Connect team delivers solutions that make it easy for customers to establish a dedicated network connection from their premises to the AWS cloud. These connections help to reduce network costs, increase bandwidth throughput, and provide a more consistent network experience than Internet-based connections. AWS Direct Connect is currently available in more than 100 locations, which span nearly 70 cities in 30 different countries. https://aws.amazon.com/directconnect/
This is an excellent opportunity to join Amazons world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.
As a Network Development Engineer working within AWS Infrastructure you will:
- Provide critical on-shift network operations support to Amazon.com customers to diagnose and respond to large-scale events.
- Support and maintain our next generation networks.
- Deliver simple, sustainable and repeatable solutions and processes.
- Partner with our broader Technical Operations organization to reduce operational burden.
- Work closely with our Network Engineering & Deployment teams to ensure operational readiness for new deployments.
- Drive standards across the network and ensure that we are fully compliant to those standards and policies.
- Participate and drive impact mitigation during large-scale events utilizing an established Event Management process.
- Drive event deep dives for large-scale events, deliver high-quality documentation for the events and drive corrective actions to completion.
- Improve our detection mechanisms by designing and implementing new alerts.
- Identify and troubleshoot recurring platform issues and ability to effectively engage with mid and senior-level engineering teams for full resolution.
- Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
- Troubleshoot , and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction.
- Identify and drive opportunities to repeatable tasks through creation and maintenance of scripts and tools.
- Effectively contribute towards hiring and developing others in the team.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
BASIC QUALIFICATIONS
- 4+ years of major internet routing protocols experience
- 4+ years of experience in a large-scale network environment.
- 4+ years of experience working with TCP/IP fundamentals, including application and troubleshooting
- 3+ years of experience in working on a Linux/Unix environment, working at the CLI
- Experience in automation and scripting in Python or Shell
- 3+ years of experience with flow control, UDP, BGP, OSPF, DNS, ARP, HTTP, SSL, STP, Trunking, & Port Channeling, IPsec and TLS.
PREFERRED QUALIFICATIONS
- 1+ years of automation scripting using Python, Bash, Shell and/or Perl experience
- Substantial background in large scale datacenter network implementations and support.
- In-depth knowledge of and experience with major platforms; specifically Cisco: ASR, NCS, Nexus and Juniper: MX/EX platforms including all compatible supervisory and line cards for these platforms.
- Excellent network analysis fundamentals and robust troubleshooting skills.
- Experience in dealing with customers during problem resolution and operating efficiently under pressure.
- Experience in mentoring and coaching junior engineers.
- Define and influence strategy within and outside the team.
- Effective in prioritization and time management.
- Possesses excellent analytical skills.
- Physical requirements - The ability to sit in front of a computer for a scheduled 8-hour shift while maintaining a high level of alertness and attention to detail.
- Flexibility to support follow-the-sun shifts and on-calls (including weekends/Public holidays).
- Meets/exceeds Amazon’s leadership principles requirements for this role.
- Meets/exceeds Amazon’s functional/technical depth and complexity for this role
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,400/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.