Partnership Acquisition Specialist, Last Mile
DESCRIPTION
Equal parts business development lead and account manager, Amazon’s team of regional Senior Business Development Managers (Sr. BDMs) source, vet, and guide candidates who apply to our Delivery Service Partner (DSP) program, a diverse network of independent small business owners who facilitate deliveries on behalf of Amazon Last Mile. A Sr. BDM owns the recruitment funnel and partners with DSP candidates through all stages of their journey as they apply to launch and scale new businesses in one of the fastest growing networks in the world.
Key job responsibilities
As a Sr. Business Development Manager (Sr. BDM), you will partner with 60-80 candidates as we recruit and vet assess DSPs to join the program. The Sr BDM oversees a regional candidate acquisition pipeline and is accountable for leading candidate outreach, ensuring quality candidate vetting, and driving ongoing engagement with candidates preparing to join the DSP program. The successful candidate will demonstrate an ability to identify high-quality owner operators to join the program, using data to drive decisions to analyze their regional capacity needs and pipelines, building and bolstering process to ensure that recruitment and engagement can be applied consistently, and ensuring quality candidates are matched to the right station opportunities. The right candidate will serve as both trusted advisor of candidates and an ambassador for Amazon. A Sr. BDM will collaborate with an integrated internal team of Operations leaders, Product Managers, Business Coaches, and Compliance teams to ensure we identify highly qualified candidates to join the network. The Sr. BDM is also accountable for developing and maintaining external longer-term relationships within the business communities from which we source DSP talent and nurturing talent from within our existing DSP community.
A day in the life
- Developing recruiting and placement strategy to identify DSP prospects to meet program growth plans in market.
- Overseeing the entire candidate journey, from developing pipeline to business launch, and concluding with ramp completion and driving improvements that lead to higher-quality candidate outcomes and drive candidate engagement.
- Coaching and consulting with DSP owner candidates on program expectations, business plan best practices, operational requirements, and safety.
- Collaborating cross-functionally with internal partners including regional Business Coach and operations teams to ensure we are adding high-quality DSPs to the program, leveraging insights to refine DSP selection and onboarding DSPs to launch phase.
- Driving engagement, education, and support of the DSP owner candidates who have earned a position with in the program and are awaiting station assignment.
- Evolving candidate and stakeholder experience through continual process improvements.
- Developing relationships with key industry and corporate partners as well as professional associations as part of being a strong regional ambassador for the DSP program and Amazon.
- Traveling to support candidate recruitment and experience (approximately 10 days/month); 3 days/month in the Austin Office, but Candidate should be flexible with hours and travel to support the portfolio of assigned DSP candidates as needed.
About the team
At Amazon Logistics, our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of DSPs and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our DSPs ensure that millions of packages reach their final destination as efficiently as possible.
BASIC QUALIFICATIONS
- Bachelor's degree.
- 5+ years of relevant work experience in business development, relationship management, or account management.
PREFERRED QUALIFICATIONS
- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
- Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps
- 6+ years of relevant work experience in business development or account management.
- Prior experience supporting small business owners.
- Salesforce experience, a plus
- Proven track record identifying, engaging and cultivating talent from a wide variety of work experiences and diverse backgrounds including strong business judgement around candidate selection.
- Verbal, written, organization, and presentation skills, particularly in delivering constructive feedback, presenting program opportunity, and managing and developing relationships
- The right candidate will be analytical, persuasive, and collaborative with myriad of stakeholders.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.