ACT Ops Associate, GM Field
DESCRIPTION
Key Responsibilities:
· Key in the information in system. Make sure the information in system is correct and align with requirement.
· Follow the SOP and requirement to check the material and contact seller to clarify unclear information.
· Escalate the issue and problem timely. Focusing on process improvement that would provide the best possible seller/customer experience.
· Manage daily, weekly or monthly business reporting as required.
· Additional duties assigned by leadership as business related services and products continue to expand.
BASIC QUALIFICATIONS
- 1+ years of logistics, transportation, supply chain, import/export operations, or data entry/data administration experience
- Knowledge of Excel at a basic level (e.g., UX navigation, math & logical functions, lookup functions, etc.)
- Work 40 hours/week, and overtime as required
- Experience performing accurate data entry and analysis
PREFERRED QUALIFICATIONS
- High school or equivalent diploma
- Bachelor's degree in logistics, transporation, supply chain, or business
- Licensed customs broker
- Experience in international logistics, cross-border transportation and supply chain, or U.S. Customs rules and regulations
- Experience in customs