Onboarding Specialist (Spanish), EU Compliance
DESCRIPTION
This is a role for Seller Growth Programs - EU 3P Compliance team. Compliance Services aim to dramatically transform the way Sellers can fulfill their Compliance (VAT, Extended Producer Responsibility, GPSR and other) obligations in the EU.
In this role, you have to be a self-starter, comfortable with ambiguity, with strong attention to detail, and an ability to work in a fast-paced and ever-changing environment. You have to interact with Selling partners (SPs) and help SPs for adoption, VAT registration and filling process.
Responsibilities:
- Expected to own SP interaction to drive compliance program adoption while supporting them throughout the funnel
- Re-actively and proactively developing and executing strategic analyses that provide important insights into the business
- Monitoring existing metrics and partnering with internal teams to identify process and system improvement opportunities.
- Build and manage an active sales pipeline to ensure that revenue targets will be met
- Drive definition of sales processes, pipelines, goals, and reporting to meet the rapid growth of the business and achieve strategic objectives
- Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on-boarding teams.
- Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships.
- Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets
BASIC QUALIFICATIONS
- B2 or C1 Certification in Spanish Language and Bachelor degree, and 0 to 3 years of relevant working experience
- Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner.
- Advanced computer literacy in Microsoft Office (especially MS Excel) applications
- Interest in e-Commerce/Online business.
- Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required.
- Attention to detail and high capability to work on different projects in parallel
- Creative and analytical problem solver with a passion for operational excellence
PREFERRED QUALIFICATIONS
- B2 or C1 Certification in Spanish Language and Bachelor degree (preferably in Computer Science or Business)
- Willing to work in evening/night shifts