Solutions Manager, Brand Innovation Lab
DESCRIPTION
Interested in leveraging your program management, digital advertising and relationship management skills to help Amazon.com develop and grow new advertising programs? Amazon is seeking an experienced Solutions Manager with a love of learning and experimentation to operate and evolve non-standard ad programs for Amazon's largest advertising clients. As a Solutions Manager you will be focused on managing custom advertising programs that help customers discover, research and buy from leading brands and categories across Amazon. You will be working cross-functionally with Advertising Sales, Product Management, Engineering and Design/Web Development in addition to multiple Amazon and Amazon owned & operated teams. In this capacity, you will own the program's strategy, performance, product roadmap and revenue goals, and act as the single point of contact for all internal communications and during product execution.
Specific Responsibilities:
- Own your programs' product definition, positioning, packaging and pricing
- Track and report on performance, ensuring each program is delivering differentiated value against it's intended objective
- Leverage customer feedback to drive continuous program improvement
- Build business rationale to inform the prioritization of your programs' roadmap
- Build business requirements and user stories for proposed feature enhancements and work with Design Technologists and Engineers to scope, prototype, build and scale
- Apply experimentation frameworks to program enhancements to validate their value to customers
- Own program operations, including workflow and training documentation and coordination with account teams
- Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.
- Present confidently to Amazon senior management as well as other large audiences.
- Work at all levels in the organization, with no job being considered too large or small.
BASIC QUALIFICATIONS
- 3+ years of digital advertising and client facing roles experience
- Experience analyzing data and best practices to assess performance drivers
- Experience with annual brand and media planning
PREFERRED QUALIFICATIONS
- Experience in e-commerce or online advertising
- Experience in omni-channel marketing, search engine marketing or search engine optimization
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,500/year in our lowest geographic market up to $131,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.