Transportation Sr Manager, Amazon Transportation Services
DESCRIPTION
ATS (Amazon Transportation Services) is seeking a Transportation Execution Manager to help develop a world class logistics process that delivers goods on time at the best cost. Our team objective is to manage to excellence freight execution flowing through our transportation networks, specifically focused on transportation carrier management, development, quality and performance.
This role requires an ambitious individual. You’ll represent a critical function within our wider Amazon Transportation Operations, as we work to continuously improve the service levels, capacities and costs of the Amazon Brazil Transportation Line Haul. This will help us ensure promises to our valued customers are being fulfilled each and every time.
Your Responsibilities:
• Lead Surface Execution team to ensure right carrier performance management, such as on-time truck performance, linehaul impact to customer experience, etc.;
• Identify and develop appropriate performance metrics for each program and ensure consistent measurement and accountability. Pulling data from numerous databases (using Excel, Access, SQL and/or other data management systems) and performing ad hoc reporting and analysis as needed; Create new and track existing metrics to detect & remove any defects;
• Continual, operational/tactical communication with external customers (Carriers) and internal customers (Fulfillment Centers, Supply Chain, Procurement, Finance, Amazon Logistics);
• Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered;
• Continuous Improvement Management with carriers, focused in development of larger and more complex players to ensure they will be able to meet demand. Optimizes procedures, process, and best practices;
• Uses expertise and judgment to select stakeholders to determine the right goals, inform decisions, and design long-term solutions for Transportation network operations;
• Analyzing existing trucking capacity versus forecasted capacity requirements, particularly with the view of supporting seasonal peak times of year; Working to develop medium-term capacity with carriers;
• Analyze and improve network design in partnership with Supply Chain teams to meet best in class cost and customer experience results;
• Ensure right business metrics are prepared for and participate in regular Operations calls, business reviews, MBRs, etc. Participate in the preparation of strategic documents of ATS area.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you would like to request an accommodation for the interview or onboarding process, please let our team know and we will connect you to our accommodation team.
BASIC QUALIFICATIONS
- Bachelor's degree;
- Advanced Excel (including Pivot Tables, VLookUps);
- Fluent English, both spoken and written;
- Team management experience;
- Program or project management experience;
- Experience defining program requirements and using data and metrics to determine improvements.
PREFERRED QUALIFICATIONS
- Experience managing, analyzing and communicating results to senior leadership