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Technical Trainer, Skills Center

Job ID: 2822949 | Amazon Web Services, Inc.

DESCRIPTION

Do you want to help learners understand how to define flexible and scalable cloud solutions? Are you passionate about educating, training, and inspiring the IT workforce of tomorrow? Are you motivated to enact change?

Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. Low cost. Instant Elasticity. Open & Flexible. Secure.

To meet the growing demand for AWS Services around the globe, we need exceptionally talented, bright, and driven people. If you can communicate highly technical concepts to audiences at different stages in the AWS learning journey, we’d like to speak with you. We are looking for a dynamic, organized self-starter to join our AWS Skills Center Training Team in a key role.

Here's your chance to work as a Technical Trainer on a newly formed team, with high visibility and significant customer impact. The successful candidate is an experienced technical trainer, ideally with hands-on experience with Amazon Web Services and/or in-depth knowledge of software architecture and virtualization technologies.

In this role, you will deliver training content to new learners in order to meet our Mission: “We believe cloud computing education is one of the most impactful opportunities for professional growth; our mission is to attract, inspire, and educate new foundational learners to pursue their potential in the cloud.” You’ll have an opportunity to combine a passion for teaching, with enthusiasm for technology, to drive learning and establish positive customer relationships. You will have excellent communication skills and proven technology training experience.

Key job responsibilities
Key job responsibilities
• Deliver instructor-led classroom training on a regular schedule at a single location with occasional travel
• Provide oversight and direction to the team that aligns with business goals and objectives
• Help shape the ongoing strategy and mission of the AWS Skills Centers program.
• Assist in developing & maintaining technical training content, lab exercises, presentations, and accompanying materials.
• Work with key vendors and internal stakeholders to ensure accurate, effective training content.
• Mentor and train internal and external authorized trainers as part of a train the trainer program


About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. 

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

- Experience conducting classroom training for related technology products and services.
- Good oral presentation skills, interpersonal communication, and writing skills.
- Ability to connect with and manage a classroom of learners.
- Technical degree (i.e. Computer Science) or relevant work experience required.

PREFERRED QUALIFICATIONS

- AWS Certification (Cloud Technologist, Solutions Architect, SysOps Administrator, Developer)
- Excellent communication skills and ability to effectively articulate technical challenges and solutions to both large and small audiences
- Knowledge of fundamentals of networking, security, databases (relational or NoSQL), operating systems (Unix, Linux, and/or Windows)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.