Director, Quality Assurance, Quality Assurance
DESCRIPTION
At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.
ABOUT THIS ROLE
This opportunity is for a Quality Assurance Director overseeing Audible features and services in the Android ecosystem. We are embarking on a mission to delight our customers and reshape how quality engineering is done across all surfaces and devices within Audible. It's our responsibility to push Audible into new places; wherever our customers are listening. Achieving this vision means expanding and strengthening Continuous Delivery across surfaces as well as driving a strong quality culture. This role requires a strong shift-left data-driven mindset and experience enabling teams to improve product quality at scale.
ABOUT THE TEAM
Audible Quality Assurance organization helps to promote product quality and organization quality ownership thru well-defined measurable processes, comprehensive quality assessment and identification of risk. We enable the Audible Technology group to deliver the best Audible experience to our customers that will improve how millions of Audible members hear and interact with spoken word content. We consistently innovate and seek better methods and processes to help ensure the agile delivery of a quality product.
If you are ready to become a part of a culture that celebrates innovation and independent thought and want to use your passion and creativity to improve the daily lives of listeners around the world, we have a place for you on our team – come join us.
As a Director, Quality Assurance, you will...
- Drive the long-term strategic direction for your team
- Establish structures and mechanisms that provide software release confidence
- Work with other QA teams and to drive cohesive test strategies to ensure customer, business, and technology needs are met
- Collaborate and engage regularly with stakeholders, remote teams, and communicate effectively with senior leaders
- Tackle ambiguous problems and proactively mitigate risks before they become roadblocks
- Understand the functionality, architecture, business drivers, and technologies behind the products and systems your teams support
- Drive the adoption of best practices and regularly review business, performance, and operational metrics
- Establish mechanisms that audit the customer experience, quality and, operational performance of the software tested by your team(s)
- Drive your team to improve processes and resolve the root cause of endemic problems
- Actively build talent and teams by hiring, coaching, and mentoring quality engineers, proactively developing and promoting top performers
ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.
BASIC QUALIFICATIONS
- Bachelors or advanced degree in Computer Science or closely related field
- 7+ years of industry experience in quality assurance or software development
- 4+ years of hands-on software testing and/or development experience with expertise in Test Automation and Continuous Delivery
- 3+ years of experience managing quality engineering teams and developing technical direct reports (performance review communication, accountability, motivation/engagement)
- Experience with Native Application development tooling (Android and/or iOS SDKs)
- Experience in designing and building test tools and frameworks
- Experience working through others to accomplish the day-to-day work of the organization
PREFERRED QUALIFICATIONS
- Results oriented and with a strong customer focus
- Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences
- Experience with test and behavior driven development
- Experience growing engineers and managers to scale with the needs of the organization
- Demonstrated ability to make things happen in a fast-paced, dynamic environment
- Experience defining and championing best practices for the full software development life cycle, including coding standards, build processes, testing, and operations
- Action-oriented strategic thinker
- Demonstrated ability to make risk aware tradeoffs
- Experience testing, debugging and supporting Audio Playback oriented
- Native applications on Android and/or iOS
- Able to thrive in an ambiguous environment where change is the only constant
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.