Senior Program Manager, Fulfillment by Amazon
DESCRIPTION
Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. These Sellers offer hundreds of millions of unique products providing a broad and diverse inventory of products from Books, Electronics and Apparel to Consumables and beyond. Fulfillment By Amazon enables Sellers to provide fast and efficient deliver to their customers using Amazon fulfillment services. Sellers now make up the majority of the business on Amazon.com.
As a Senior Program Manager for FBA Capacity Management, you will play a key role in developing and managing processes that will better the seller experience when it comes to managing their FBA inventory. You will work with Principal Product Managers, Sales & Operations Planning, Fulfillment Technologies, and Selling Partner Support leaders to determine the right system configurations to execute plans across global marketplaces. You will work with tech teams to develop ways to automate key processes
Key job responsibilities
- Owner of capacity formation decisions, operations and operational excellence
- Manage day-to-day processes needed for inventory capacity management
- Work with SCOT S&OP, Capacity and FBA Inbound teams to configure FBA tools
- Make process improvements and innovations to reduce seller contacts
- Work with tech teams on automating processes and improving operational excellence
- Deep dive impact processes have on the seller experience and work with Product Managers on prioritizing features
- Develop and track operational excellence metrics and goals
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.