Program Manager, Delivery Experience, Australia Stores
DESCRIPTION
Amazon Australia is growing quickly as we work to create an awesome shopping and delivery experience for our customers.
Are you an Owner and a Builder who can help grow the Amazon business in Australia? Are you passionate about working with product and technology/engineering teams to enhance the on-site customer fulfillment experience, and building tools that drive success for both internal teams and external partners?
Amazon Australia is looking for a driven Product/Program Manager to own feature enhancements that define the customer fulfillment experience. If you'd like to help us build the place to find and buy anything online and get it delivered quickly, this is your chance to make history.
To excel in this role, you will:
- Be passionate about the customer experience and delivering innovative enhancements on behalf of customers
- Be willing to "roll up your sleeves" and operate with limited guidance
- Have strong interpersonal skills and the ability to influence remote teams, both tech and non-tech
- Bring analytical horsepower, enhanced excel skills (and ideally SQL), and a deep curiosity about how things work
- Possess advanced project management skills, ideally experienced working in agile environments
- Be commercially savvy and have excellent business judgment
- Bring operational rigor, holding your program stakeholders accountable to the highest of standards
This is a rare opportunity to join a fast-paced, start-up environment in one of the world's most pioneering companies. Wearing multiple hats is a key part of our team ethos, and we welcome applications from candidates with the same mindset.
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Our team operates out of our fabulous Sydney CBD office, conveniently located near many transportation options.
Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.
BASIC QUALIFICATIONS
- 3+ years of product management experience
- Experience managing technical products or online services
- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services
PREFERRED QUALIFICATIONS
- Knowledge of SQL and VBA at an advanced level
- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.