2025 Customer Success Manager FTE
DESCRIPTION
Please note the following eligibility requirements to apply for this role:
• Graduate from bachelor's degree program between 12/2024 and 6/2025, or graduated from bachelor’s degree program within past 24 months.
• Ability to relocate nationwide. Relocation assistance provided, if eligible.
• Ability to begin 40-hour/week, full-time employment in June 2025.
• We are unable to offer visa sponsorship for this role.
For more information, please visit https://amazonundergradstudent.splashthat.com.
Job summary
Amazon is looking for smart, analytical, and customer-obsessed undergraduates to help build a world-class shopping experience and serve as the leadership pipeline for our rapidly growing global retail business.
This role provides an ideal start to a dynamic career path at Amazon for an ambitious candidate who is eager to drive a business. The ideal candidate will be ambitious, an effective communicator, and problem-solver. In this role, you will be driving the business results of your vendors and product subcategories.
Your direct responsibility will be to manage performance of a product portfolio. Day-to-day tasks may include developing and growing vendor relationships, negotiating contracts, determining promotional strategy, developing marketing programs, inventory management, product launches, and conducting detailed analyses to identify growth opportunities driving sales and margin improvements -among other initiatives. You will also create best-in-class customer experiences, and play a critical role in managing strategic and established brands to drive profitability and topline performance for your category.
The Customer Success Manager career path offers the opportunity for advancement into a variety of leadership roles including marketing/merchandising, vendor management, product management, and inventory management.
BASIC QUALIFICATIONS
• Experience with Microsoft Excel
• Experience analyzing data and best practices to assess performance drivers
• Currently enrolled in a bachelor’s degree program with a graduation conferral date between December 2024 and June 2025, or graduated from a bachelor’s degree program in the past 24 months
PREFERRED QUALIFICATIONS
• Top-tier academic performance at the undergraduate level
• Internship experience in management consulting, investment banking, tech, or brand management at a leading consumer packaged goods company
• Proven negotiating skills, influencing abilities, and relationship or account management experience
• Proven analytical skills
• Proven track record of taking ownership and driving results
• Experience communicating effectively at all levels of an organization
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $52,400/year in our lowest geographic market up to $112,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.