Sponsored advertising ops specialist, Advertising sales excellence
DESCRIPTION
Amazon Advertising operates at the intersection of e-commerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on Amazon.in, across our other owned and operated sites, on other high-quality sites across the web, and on millions of mobile and tablet devices. We put the customer at the heart of everything we do and work backwards, including in advertising.
If you’re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers deliver great products and brands, not just delivers impressions; and that empowers customers to be decisive, rather than distracts them – then we want you to come join us and make advertising even better.
Key job responsibilities
Support the client solutions and account management team in pre-event scale up data and nudges to advertisers.
Trouble shooting campaign issues and work with internal teams to closure; understand and execute escalation process if needed.
Support in resolving search advertising related issues and inquiries.
Ensure campaigns are set up and running smoothly basis various aligned targeting, pacing, and optimization strategies.
Perform qualitative audits, support deep dives and campaign performance reviews.
Conduct trainings or walk throughs for new external partners leveraging standard playbooks on search tools, products and features.
About the team
We are looking for a hands-on, detail-oriented and highly-motivated Advertising specialist to support and scale our growing search advertising business. You will work with the sales, client solutions team and other Amazon business partners to ensure business continuity and repeats, sound redressal of tech and other concerns and deliver positive return on investment for our emerging and growing advertisers.
BASIC QUALIFICATIONS
Bachelor's degree
Advanced Microsoft Office skills, particularly Excel and analytical platforms (e.g., Google / Adobe Analytics).
Experience in developing requirements and formulating business metrics for reporting, familiarity with data visualization tools, e.g. Tableau.
Experience in managing, evaluating, analyzing data quickly and creating meaningful business reporting.
Good verbal and written communications skills, as well as the ability to work effectively across multiple teams.
Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
PREFERRED QUALIFICATIONS
Proven competency in SQL querying and scripting, coupled with advanced macro programming skills for data manipulation and analysis.