LER Specialist - Spanish Speaker, Law Enforcement Response Team
DESCRIPTION
Amazon is searching for a smart and motivated individual to serve on its Law Enforcement Response (LER) team. The LER team consists of a dedicated group of specialists who are responsible for responding to law enforcement requests (e.g., subpoenas, search warrants, court orders) received from government agencies globally. Amazon is seeking a talented individual who can contribute to this critical function as the company continues to grow and scale around the world.
Each LER specialist’s principal duty is to make sure that requests are processed professionally and expeditiously, all while ensuring the privacy and security of business and customer information in accordance with the law and with Amazon’s various policies and procedures. This requires great judgment and experience dealing with challenging and ambiguous situations. Because the LER team is global in scope, LER Specialists must be able to interface effectively with Amazon employees and law enforcement personnel located in other countries.
Candidates must be self-motivated, have a strong work ethic, have strong judgment, and be able to work independently and at times with little supervision.
Key job responsibilities
• Evaluate and respond to law enforcement requests in a manner consistent with the privacy and security of business and customer information, in accordance with the law and with Amazon’s various policies and procedures
• Receive and process emergency law enforcement requests both during and outside of normal business hours, and sometimes overnight
• Utilize a combination of manual and automated tools to compile information potentially responsive to a particular law enforcement request
• Communicate verbally and in writing in both Spanish and English with law enforcement personnel, Amazon employees, outside counsel, and others
• Assist in the identification of patterns and trends that might be evident from the processing of certain law enforcement requests
BASIC QUALIFICATIONS
• Bachelor’s degree or 5+ years of equivalent experience
• Written or verbal native fluency in both Spanish and English
• Previous experience dealing with Spanish authorities, regulators and/or law enforcement
• Ability to demonstrate sound judgement even in ambiguous situations
• Experience using MS Office Professional Suite in a professional work environment, including Excel
PREFERRED QUALIFICATIONS
• Prior experience engaging with law enforcement personnel, and/or experience in law enforcement
• Prior experience as legal professional
• Ability to work and to thrive in a fast-paced, deadline-oriented environment with high-volume workflows
• Excellent organizational skills, and ability to work independently and manage multiple projects at once
• Excellent ability to build strong relationships with internal and external clients and customers
• Demonstrated ability to collaborate with colleagues
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.