Risk Specialist, Abuse Investigations, Remediation's and Enforcement
DESCRIPTION
The Amazon Selling Partner Developer Services team is hiring for an experienced Risk Specialist to ensure Developers are in compliance with our policies. As a Risk Specialist you’ll be responsible for investigating Developers to ensure compliance with program policies, communicate directly with Developers to remediate violations and own all enforcement actions when necessary. Additionally, you’ll provide feedback on abuse detection and surface risk trends you’ve identify to enhance abuse detection and policy compliance. This position will be responsible for efficiently managing their investigations, communication with internal and external stakeholders as well as making enforcement decisions. You’ll play an integral role strengthen our abuse processes and systems across a global team.
Key job responsibilities
* Efficiently complete SP-API abuse investigations
* Communicate effectively with internal and external stakeholders
* Manage process improvement projects
* Develop and continuously improve SP-API risk investigation program with collective feedback from cross-functional stakeholders
BASIC QUALIFICATIONS
- Experience performing risk investigations
- Experience communicating with customers and external stakeholders
- Basic technical understanding of APIs
PREFERRED QUALIFICATIONS
- Experience with SQL and Excel
- Prior Program Management experience
- Experience using data to drive key business decisions