NAMER Sales Operations & Strategy Lead, Healthcare & Life Sciences, AWS Industries
DESCRIPTION
Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure.
The AWS Industries (AWSI) organization supports Fortune 200 enterprise organizations with multi-national operations and decentralized IT decision making in their journey to AWS. Within AWSI, the Healthcare & Life Sciences (HCLS) Industry is seeking an experienced Sales Strategy & Operations Lead who will serve as trusted advisor to the HCLS North American Sales Leaders and sales teams, supporting their business operations both tactically and strategically.
This role will partner with our strategic account management teams and other cross-functional teams in order to define, land, and execute against our strategic priorities. This role will develop standard metrics to measure productivity and success of programs, automate and optimize operational processes, and invent new ways of diving deep with data to uncover actionable insights that help us serve our internal and external customers. This role will be responsible for looking around corners and measuring the performance of the organization, supplying sales leadership with relevant and timely insights on the health of their business, and will effectively manage the operating cadence for the team. In addition, this role will also take ownership of strategic projects around revenue, forecasting and analytics in order to driving standardization, automation, and scalability across our core processes.
The successful candidate has excellent business and sales acumen, strong communication and collaboration skills, deep analytics experience, broad technical skills, and a demonstrated ability to both execute and influence. They must be willing to roll up their sleeves, dive deep to lean, be comfortable working within ambiguity, and have a passion for driving operational excellence.
Key job responsibilities
As Sales Strategy & Operations Lead, your role is critical and highly visible across the organization. Your key responsibilities include, but are not limited to:
• Contribute to global HCLS industry strategy and vision, and partner with HCLS sales leader to drive execution in the region
• Participate to the definition of the goals, drive programs, tooling, and dashboards to meet the rapid growth of the business and achieve attainment of strategic objectives
• Collaborate with other operations managers to identify and implement best practices across regions.
• Track and report key performance indicators, goals, efficiency and trend analyses during monthly business reviews
• Lead strategic planning and annual planning activities for EMEA account teams
• Develop management dashboards and reports that are actionable and automated
• Drive process improvement and change management – lead and deliver training
• Create and manage the operating cadence for account teams
• Analyze data and trends to make informed recommendations to managers and drive change
• Define requirements for specific tooling to support processes and optimize their day-to-day work
• Ensure consistent and efficient execution of all functions by working closely with internal business partners and stakeholders to drive adoption and implementation of global standards, processes and programs.
About the team
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
About Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.
BASIC QUALIFICATIONS
- Bachelor’s Degree or equivalent experience required
- Extensive experience in Sales Operations, Business Planning, Operations, Strategy, FP&A, Finance, Business Development, or other related fields
- Expert level in Excel and Data query tools. Experience with Tableau or other BI/analytics tool
- Proven experience with CRM tools, revenue reporting, forecasting, sales force automation, etc.
- Demonstrated successful track record in planning and executing strategic and operational deliverables
PREFERRED QUALIFICATIONS
- Strong analytical skills, and a proven track record of taking ownership and leading data-driven analyses
- Strong written and verbal communication skills, with experience presenting to senior leadership
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.