Sr. Program Manager, Sales Education, Enterprise Marketing
DESCRIPTION
Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.
The training team is responsible for developing training strategy with the learner in mind, creating and delivering learning experiences through instructor-led sessions, eLearning, videos, and documentation, managing training logistics and tools, and implementing and maintaining robust measurement to continuously improve the effectiveness of training.
We are seeking a training program manager who will focus on supporting the APAC sales organization and will evaluate and improve existing training offering, identify gaps across sales skills (executive management, objective based selling), deploy existing and develop new training programs including Onboarding, Product and Skills trainings as needed.
The ideal candidate will have experience leading training efforts in a fast-paced, high-energy environment. Specifically, we are looking for a talent development practitioner with experience managing training programs including content, logistics, facilitation, and measurement across multiple modalities and formats. We are looking for a problem solver who is proactive, meticulous, customer-obsessed, and is a strong leader willing to roll up their sleeves no matter how large or small the task is – from managing program logistics to creating content to diving deep into data.
Key job responsibilities
Specific responsibilities include but are not limited to:
• Conduct and maintain needs analysis that uncovers training opportunities.
• Lead end-to-end program management including content management, logistics, communication, delivery and facilitator coordination, analytics and reporting.
• Develop and deliver effective training solutions using a variety of modalities.
• Identify, define, track, and continuously assess the effectiveness of training, and implement suggestions for improvement across assigned programs.
• Build relationships and collaborate with cross-functional business partners (Sales, Marketing, Product, HR) globally, to uncover and support learning priorities.
• Proactively drive change and continuous improvement in support of the business goals.
BASIC QUALIFICATIONS
- 6+ years of professional non-internship marketing experience
- 7+ years of developing and managing acquisition marketing or channel programs experience
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience building, executing and scaling cross-functional marketing programs
- Experience developing and executing campaigns across a multitude of timezones and languages
PREFERRED QUALIFICATIONS
- Experience driving direction and alignment with large cross-functional teams and agency partners
- Experience designing and executing joint marketing plans with strategic alliance partners with global footprint