Account Management Associate, Karigar & Saheli
DESCRIPTION
Your success will be measured by the performance of your sellers and impact of sellers on creating a great customer experience for buying consumers. The ideal candidate will possess a demonstrated ability to think strategically about business, product, and ecommerce challenges, with the ability to build and convey compelling value propositions to sellers of particularly small sizes.
To be successful in this role you will have superior customer interfacing skills and demonstrate ownership, analytical ability and an eye for detail. Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking full control and responsibility for achieving business objectives. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate.
Key job responsibilities
• Manage a portfolio of sellers who are top performers on the marketplace.
• Manage and grow the seller’s business through relevant business insights. Build and execute seller level growth plans that cover key business opportunities for the seller and Marketplace.
• Manage the seller relationship by championing the seller’s needs on the marketplace.
• Build strong communication channels with the seller, set proper expectations, provide clear status communications, and manage towards a growth plan.
• Guide sellers on the best practices of Business operations to result in a great consumer experience.
• Analyze relevant data to provide business insights. Conduct deep dive analysis and present data trends on the seller’s current business and future opportunities. Publish recommendations and action plans based on data.
• Partner with various internal stakeholders to unblock seller needs or fast track processes.
BASIC QUALIFICATIONS
- 1+ years of sales experience
- Bachelor's degree
PREFERRED QUALIFICATIONS
- 2+ years of sales experience