Data Center Technician Trainee, Data Center Operations
DESCRIPTION
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is growing rapidly, and we are looking for Trainee Data Center Technicians (DCT) to join our expanding team as part of our Work-Based Learning Program (WBLP).
Trainees will participate in our 12 week work and training program in our Zurich Data Centers.
As a DCT Trainee you will work as part of the Data Center Operations (DCO) Team whose primary responsibility is the maintenance and upkeep of the Data Center infrastructure. Our Data Centers are large-scale high-density centers where you will be working on changing the face of cloud technology.
Key job responsibilities
- Ensure overall availability and reliability for our customers within our Data Centers
- Install new rack equipment
- Decommission existing racks
- Repair and diagnose broken servers
- Handle computer equipment and parts
- Manage network gear during installation, decommissioning, and repair
In addition, all candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.
A day in the life
As a Trainee Technician, you will work with experienced Data Center Technicians, following them during hardware and network troubleshooting. You will have the opportunity to provide our internal workforce with infrastructure related support, resolving tickets related to HW (Motherboard, RAM, CPU, GPU, etc) and networking tickets (Link Down, Optics Replacements, Switch Replacements, etc). At all times you will be working with experienced Data Technicians or on defined directed workflows.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth:
Our team is dedicated to supporting new team members in an environment that celebrates
knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your
strengths and helps you further develop your skillset.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- High school diploma or equivalent education
- 18 years or older
- Experience with Microsoft Office
PREFERRED QUALIFICATIONS
- Familiarity with computer hardware components and operating systems
- Ability to manage work and priorities through a ticketing system and coordination with Manager
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.