Workforce Staffing Lead, WFS
DESCRIPTION
The Workforce Staffing (WFS) Team is looking for a Staffing Lead. In this multi-purpose leadership role; you will own both engagement and optimization for a defined geography (node). Creating a collaborative team environment and a strong candidate oriented culture that ensures deliver of efficient, effective, quality driven service to business partners is essential for success.
Key job responsibilities
Key job responsibilities
The Staffing Lead – key responsibilities:
· Creates a vision, based upon data, for a team/business and develops scalable strategies that capture the best talent and most diverse candidates at the lowest cost per hire and cost per WFS employee
· Evolves and implements labor acquisition strategies inclusive of employee class recommendations, labor pool utilization, talent pool conversion and other channel resources across different Amazon businesses
· Partners with local Site Leadership teams to include but not limited to Operations, Finance, Human Resources, and associated workflow teams to optimize labor requirements
· Develops and maintains relationships with both internal and external stakeholders to build long term partnerships
· Manages the analyses of daily, weekly, and monthly reporting of Workforce Staffing performance via Key Performance Indicators
· Forecast labor demand plans and create scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand
· Evolves and implements strategies based off consistently changing needs of the business by tracking hiring event schedules and forecasted attendance rates
· Leads and drives projects, of increasing scale and complexity, and manages programs through completion
· Sets KPI’s benchmarks, metrics, and understands how to prioritize to meet and exceed all business SLAs
· Must be able to travel as needed to conduct events in various locations within your designated Node or assigned geographical area.
· Manage and own cost per hire budgets through oversight of labor acquisition, advertising and other talent acquisition costs within the node
· Manage and build strategies to optimize candidate cycle time, conversion rates and applicant funnel metrics to benchmark
· Exceed associate experience service levels and KPI’s measured by hiring activity results and defect reduction
· Partner with site Finance Managers and Operations Leaders to forecast and plan labor demand
BASIC QUALIFICATIONS
- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- Knowledge of Microsoft Office products and applications
PREFERRED QUALIFICATIONS
- Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation
- Experience developing policies and supporting documentation
- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards