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Learning Experience Designer, Amazon Flex

Job ID: 2748912 | Amazon.com Services LLC

DESCRIPTION

At Amazon we are building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called partners – to make deliveries to our customers. With Amazon Flex, partners act as their own boss. They can build their own schedule and choose from different types of opportunities (scheduled-ahead blocks, instant offers), all while making great earnings. Amazon Flex is powered by a mobile app that works in concert with our advanced systems, allowing partners to sign in, grab an offer for a time, check out a map of the location, and more.

We are seeking a Learning Experience Designer to join our team. This is an ideal opportunity for a professional looking to bring their content strategy, project management and technical writing skills to advance the learning experience within one of the fastest growing organizations.

Key job responsibilities
* Author storylines and create storyboards and scripts, in partnership with subject matter experts (SMEs).

* Produce training materials and content, including online/e-learning modules, job aids, online tutorials, multimedia products (video, graphic, audio, animation), and/or other training materials.

* Collaborate cross-functionally with diverse stakeholders, and work efficiently across time zones.

* Create, maintain and improve the curriculum and learning content to ensure that delivery partners and delivery associates are receiving the right materials to enable them to be successful in their jobs.

* Partner with global stakeholders and SMEs to source materials, and re-imagine interactive and engaging digital learning experiences.

* Draft, design, create and deliver quality, on-brand training materials, raising the bar for creative and effective education methodologies.

* Produce training materials and contribute to the overall global learning strategy.

BASIC QUALIFICATIONS

- 3+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- At least 5 years of instructional design experience using the Adobe Creative Suite or similar to create digital learning including Animation, Film and Graphics.

PREFERRED QUALIFICATIONS

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.