Principal Product Manager - Tech, Amazon Flex
DESCRIPTION
As Principal Product Manager - Technical, you will strategize and execute on the vision to build an engaging experience where delivery partners can find and get the work that fits their lifestyles and earning goals. Although the independent contractor economy has inherent uncertainty, you will be challenged to innovate to improve the transporter experience with Flex. You will create the product strategy and roadmap to improve driver engagement, striking the balance between multiple conflicting business constraints. This role is inherently cross-functional. As the product leader, you will work closely with engineering, scientists, designers, UX researchers, marketing, business operations, finance, legal, and PR. Your products have global impact, so you need to design features that can scale worldwide, and customizing features to accommodate local markets. A successful candidate will be highly analytical, resourceful, driver-obsessed, and team oriented. The leader will have a proven record in taking on end-to-end ownership, diving deep, and successfully delivering results in a fast-paced and dynamic business environment. Experience in user engagement and app development will fuel your impact. Come join the team and help us make history!
In addition to Bellevue, we are also open to hiring candidates to work out of one of the following locations:
Toronto, Ontario, CA
Austin, TX, USA
Key job responsibilities
• Distill the vision and strategy for the team, generate enthusiasm across cross-functional partners and leadership
• Drive innovation, research, design, and planning of entirely new products and features. Challenge your cross-functional team to think boldly and channel that energy into concrete action
• Collaborate cross-functionally to establish annual KPI goals and success metrics
• Collect data and research insights to inform product direction
• Clearly communicate plans, metrics, and insights to diverse stakeholders, including leadership, business partners, other product teams
• Generate and validate product ideas through continuous experimentation
• Lead prioritization and trade off discussions with rich data and technical understanding
• Continuously iterate on new features and enhancements that drive success metrics
About the team
Amazon Flex works directly with independent contractors, to make deliveries to our customers. With Amazon Flex, delivery partners are their own boss, build their own schedule, and choose from different types of delivery opportunities (e.g. Amazon Logistics). Amazon Flex is powered by a mobile app that works in sync with our advanced systems and processes, allowing delivery partners to secure delivery offers, track their delivery progress, and more.
We own the end-to-end software product that shape the experience of how delivery partners get work from Amazon Flex at what prices, including web services, optimization systems, and a mobile app. Delivery partners are our primary customers. As the gateway to get work from Flex, we own their immediate incentive to engage with Flex, and have a responsibility to make Flex their favorite delivery app. We believe that we can provide a reliable and efficient driver supply for our customers by building an engaged and responsive driver pool.
BASIC QUALIFICATIONS
- Bachelor's degree
- 10+ years of end to end product delivery experience
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience working with and influencing senior level stakeholders
- Experience owning/driving roadmap strategy and definition
PREFERRED QUALIFICATIONS
- Experience working directly with Engineers on product enhancements
- Experience owning data-centric products
- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.