Training Specialist, Amazon Shipping
DESCRIPTION
Amazon is looking for a motivated individual for the profile of Training Specialist for its Amazon Shipping team.
Key job responsibilities
Training Delivery:
- Contributes to and may manage delivery of less complex training programs/projects, or discrete components of larger more complex programs/projects, from initiation through delivery.
- Leads training planning and delivery.
- Drive and manage Performance to defined metrics and goals
- Provide coaching and on the floor performance management.
- Assists in reviewing training materials and curriculum and providing feedback.
- Aids in the ongoing maintenance and delivery of training programs, products and systems.
- Maintains expertise in role by staying current on tools, process, procedures, and training techniques. Continuously gain exposure to new training methodologies, processes, software, or training techniques
- Execute Associate training mechanisms at the defined standard.
Problem Resolution and Continuous Improvement:
- Identifies problems and suggests solutions.
- Solves problems with guidance from more senior team members.
- Identifies opportunities for improvement and owns projects to drive problem resolution.
- Works on projects that improve tools or processes by testing and/or offering suggestions.
- Documents necessary steps and incremental outcomes.
- Conducts analysis on data points to identify trends. Acts with trend information by effectively analyzing data on a problem-to-solution level.
Cross Functional Partnerships and Collaboration:
- Contribute to cross-functional teams to drive common objectives.
- Communicate effectively in both verbal and written form to influence supervisors and functional peer groups.
- Communicate analysis and work with business stakeholders to understand its value.
- Partners with other teams on training or curriculum enhancements.
BASIC QUALIFICATIONS
Previous experience of 3 years in training.
· Trainer with good communication skills – oral and written
· Good interpersonal skills – ability to work with and influence multiple Training Team members/ Stakeholders across different sites globally
· Knowledge of MS Office Tools. Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Chrome and Outlook.
· Time Management, prioritization and organization
· Adaptability for a rapidly changing environment and requirements.
· Ability to analyze, identify issues and recommend solutions.
· Ability to build reports and dashboards for monitoring performance during training.
PREFERRED QUALIFICATIONS
· A graduate in any field of study.
· High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge
· Creative problem solvers and good analytical skills
· Good mathematic and organizational/time management skills
· Resilient, cares about others development, and displays ownership for one’s own personal development and a desire for career progression
· Consistent record of process improvement within the training department · Comfortable in a fast-paced, multi-tasked, high-energy environment