Principal Trainer & Coach, WWFE - Global Trainer Center of Excellence
DESCRIPTION
Amazon Web Services (AWS) is the world's leading cloud platform, empowering hundreds of thousands of businesses across 190 countries with reliable, scalable, and secure infrastructure. As demand for AWS services continues to grow, we're seeking exceptional talent to join our Global Trainer Center of Excellence.
In this pivotal role, you'll train and coach our customer-facing field members to effectively communicate AWS's value proposition to diverse stakeholders - from C-suite executives to line-of-business leaders and IT decision-makers. You'll leverage our comprehensive library of 70+ enablement programs to deliver transformative learning experiences globally, focusing primarily on developing executive-facing selling skills.
This position offers a unique opportunity to not only deliver existing programs but also to shape new ones, contributing your thought leadership to our evolving curriculum. You'll work closely with our field teams and sales leaders, ensuring they're equipped for high-level customer conversations that drive significant business outcomes.
The ideal candidate is an experienced C-level executive with strong business acumen, ethical standards, and global awareness. You should be passionate about the transformational potential of cloud technology and excited by the emerging possibilities of artificial intelligence. While a basic understanding of cloud concepts is essential, your extensive experience in strategic decision-making at the board level is crucial.
Join us in this high-visibility, high-impact role where you'll combine your passion for teaching and technology to drive learning, foster positive customer relationships, and facilitate significant customer transformation. Your excellent communication skills and proven business experience will be key to success in this dynamic position.
Key job responsibilities
- Design and deliver global enablement and training programs to elevate our global field organization's capabilities.
- Integrate AWS strategy, mission, and technology with our sales and business development methodologies in all programs.
- Deliver transformational training courses that accelerate our global field organization's ability to partner with customers, crafting vision and 1-3 year business strategies for digital transformation and key business outcomes.
- Provide post-program coaching to sales professionals and leaders, ensuring continuous learning application and supporting organizational upskilling and transformation.
- Instill confidence in senior field team members for engaging with decision-makers across technical and non-technical roles.
- Utilize diverse instructional techniques and delivery methods, including classroom-based learning, remote training, and one-on-one coaching.
- Develop engaging, strategy-rich learning experiences for each training session.
- Collaborate with key internal stakeholders to maintain accuracy and effectiveness of training content.
- Offer constructive feedback to course developers to continuously improve curriculum quality.
- Contribute thought leadership to the design and iteration of new training programs.
- Engage with sales leaders to ensure their teams are equipped for C-suite customer conversations.
- Demonstrate willingness and ability to travel up to 50% of the time, including international travel.
A day in the life
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
BASIC QUALIFICATIONS
- 8+ years of experience as a senior executive (VP level or above) in a Global 2000 company
- Experience making multi-million dollar investment decisions at a corporate level
- MBA or equivalent advanced degree; extensive relevant work experience may be considered in lieu of formal education
- Experience in coaching and enablement of sales professionals
- Experience in developing and implementing strategic business transformation initiatives
PREFERRED QUALIFICATIONS
- Understanding of Cloud Computing purchasing and adoption processes in enterprise environments
- Knowledge of Cloud computing concepts with the ability to translate this expertise into AWS service offerings
- Technical degree and/or experience working in a technology company, preferably in cloud services
- Experience in a multinational technology company, demonstrating adaptability and cross-cultural competence
- Experience with artificial intelligence and machine learning applications in business contexts
- Track record of thought leadership in technology or business transformation
- Proficiency in additional languages beyond English