Design Manager, Global Scaled Services - Prime Video
DESCRIPTION
The Global Scaled Services (GSS) is an operationally-driven team of designers, producers, QA specialists and operations managers responsible for creating and delivering high volumes of digital assets for Prime Video. GSS is seeking a Design Manager (L5) to lead a group of Visual Designers who create digital assets while collaborating with internal global stakeholders and external agents to provide operational support while delivering high quality assets. Are you passionate about developing strong design solutions and define scalable processes? You will lead with example and will be responsible to build, coach and mentor high-class design teams for developing best-in-class consumer experiences in a fast-paced, agile, dynamic multinational environment.
Key job responsibilities
• Lead a team of Visual Designers, who perform medium to high-complexity, cohesive, and innovative design deliverables that are customer-focused, simple and intuitive with deep dive skills. Customer experience is always at the forefront.
• Manage day-to-day operations: Direct manager of a team of designers, support on resource planning, staffing, quality control, and reporting.
• Oversee the hiring & training: manage new team members onboarding and support overall team development.
• Define, recognise and develop talent and create an inspiring creative work environment and culture. Actively brings out the best in designers, developing both designers and team dynamics.
• Establish and manage strong relationships with global stakeholders while collaborating on work-streams with competing priorities.
• Introduce, develop, and ensure best design practices, processes and communicate quality expectations organisationally.
• Operational efficiency: Ensure productivity is maximised through supervision, training, analysis, and feedback of performance data on a regular basis.
• Continuous Improvement: Collect, track, & present metrics related to processes, team accuracy and efficiency
• Inspire, encourage team to innovate, automate and build efficiencies in delivery, quality and raising the creative bar by developing effective brand experiences.
BASIC QUALIFICATIONS
- 6+ years of industry experience in visual design or related creative discipline
- Demonstrated proficient written and speaking English communication skills
- Demonstrated track record of building out medium to large scale design teams
- Experience in analysing metrics accurately, building models around data to provide solutions and/or improvement to processes
- Experience in client facing roles handling accounts or campaigns
- Proficiency in design principles (Typography, Composition, Scale, and Color Theory amongst other) and working knowledge of how those principles work together
- Proficiency in design tools (e.g. Adobe Creative Suite, etc.) and knowledge of various platforms (desktop and mobile) required for their specific role
- Experienced in Photoshop and other Creative Suite tools
- Thorough knowledge of design practices, tools, and standards Experience in design, digital production, and project management of print and digital advertising products throughout product lifecycle
PREFERRED QUALIFICATIONS
- Demonstrated ability to hire and develop employees
- Has relentlessly high standards (is never satisfied with the status quo).
- Ability to do research to keep in touch with the details of the business or the technology.
- Ability to collaborate with peers, partners and stakeholders to ensure high-quality, cohesive deliverables through the entire design process.
- Self-motivated and capable of working independently.
- Ability to deliver results in a fast paced environment.