Configuration Engineer, Sustainable Packaging Europe
DESCRIPTION
Are you passionate about sustainability and interested in driving packaging waste reduction efforts across Amazon? If so, we have an exciting opportunity for an experienced, driven, analytical, and creative Configuration Engineer to join our EU Sustainable Packaging Team. The European Sustainable Packaging Team (EU SP) owns strategical roadmap to reduce packaging to a minimum, eliminating when possible; and optimization when packaging is needed. Our programs are design to delight customers, reduce packaging waste and carbon emissions, driving operational efficiency at a lower cost. EU Sustainable Packaging Configuration Engineer is the first point of contact for fielding operational issues and opportunities from the field, providing direct support for troubleshooting or idea refinement to Operations, SMEs (Subject Matter Experts) and key stakeholders.
Key job responsibilities
• Be a Subject-Matter Expert on Box Recommendation Configuration Systems.
• Own the Box Configuration Standard Process and Change Management Tool.
• Improve fulfillment process using root cause research to identify process breakdowns within departments and providing data through use of various skill sets to find solutions to breakdown.
• Ability to work with Amazon Fulfillment Technologies (AFT), Operations, and cross-functional central stakeholders on process improvement and to effectively identify and communicate detailed technical issues.
• Supporting internal teams as needed for initiative support.
• Mining data from existing databases (SQL Server, Redshift, Oracle DW).
• Provide timely and concise updates and results to cross-functional customers.
BASIC QUALIFICATIONS
• Experience in program or project management.
• Experience working cross functionally with non-tech teams.
• Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level.
• SQL beginner level.
• Experience defining program requirements and using data and metrics to determine improvements Experience using data and metrics to determine and drive improvements.
• Proven experience using root cause analysis methodologies.
PREFERRED QUALIFICATIONS
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
• Experience building processes, project management, and schedules.
• Advanced SQL.
• Experience with fulfilment center operations.
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