Program Manager, PMO-Audits & Insights
DESCRIPTION
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform.
The AIT Program Manager is responsible for driving short term and long-term strategic projects by closely coordinating with business leaders. The role will require quickly learning operations to grasp the big picture in order to develop metrics, strategies and processes. You will be working with a number of stakeholders including Operations, Analytics, Policy, Technology teams to correlate business and operational outcomes, unlocking operational constraints and identifying opportunity to streamline the processes. This role requires high level strategic thinking, effective communication and deep-dive analytical problem solving.
Key job responsibilities
If you are a person who enjoys operating in a dynamic, fast changing environment and are able to identify and addressing key risks, helping operations to develop efficient solutions then this is the role for you.
Summary of Responsibilities:
• Create roadmaps for project implementation and brief various teams on requirements
• Set measurable milestones for projects as well as continuous goal setting for ongoing programs
• Run meetings with partner teams to track progress, implement new initiatives, and improve existing programs
• Work across teams and influence priorities, decisions and get buy-in from stakeholders on initiatives and decisions
• Provide analysis and insights to senior leadership in order to influence and support tactical and strategic business decisions in an increasing diversity of areas
• Draft and present key documents to leadership, taking an idea from inception to implementation
About the team
The Audits & Insights Team (AIT) plays a critical role in upholding the integrity of Amazon's Selling Partner Services (SPS) ecosystem. We continuously strive to enhance Selling Partner Trust by identifying process gaps and delivering valuable insights.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of working cross functionally with non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Master's degree