El Integ/Ops Engineer, AmazonLink - Vendor Integration Operations
DESCRIPTION
Have you ever ordered a product on Amazon and when your order arrived, wondered how it got to you so fast? Did you ever think about where it came from and how many systems coordinated to make it happen? If so, the Amazon Global Supply Chain Optimization Technologies (SCOT) might be a fit for you. Our innovations get customers the products they want, at the right price, faster than anyone else. We build and maintain the technology that makes the magic of Amazon happen for hundreds of millions of customers around the world. Watch this video to learn more about our organization, SCOT: http://bit.ly/amazon-scot.
The Amazon SCOT organization is expanding our Vendor Integration Operations (VIO) team:
We are looking for a Systems Development Engineer to support Amazon’s Retail and Direct Fulfillment electronic integration solutions which use both EDI and API to connect Amazon to the top 20% of vendors who in total enable more than 80% of the selection for Amazon.
Key job responsibilities
The VIO Systems Development Engineer will:
* Deliver timely, accurate and professional technical support and information relating to all of our world-wide automation solutions for both integrated vendors and those who are in progress integrating to Amazon through our Vendor Central automation workflows.
* Coordinate large-scale communications to clients around improvements, policies, and procedures.
* Write clear, accurate, and concise documentation for your own solutions and improve your team’s existing documentation.
* Develop & maintain Amazon B2B/EDI specifications, mapping, and technical integration artifacts.
* Leverage technology and innovation to bring continuous improvement to operational processes.
* Propose and drive initiatives to improve integration technologies.
* Own complex change management and improvement projects and programs.
* Channel vendor feedback to product management, software development teams and leadership.
BASIC QUALIFICATIONS
- Experience working with XML, JSON, EDIFACT, X12 and other electronic integration message formats
- Demonstrated experience troubleshooting complex EDI/API failures and end-to-end business process analysis and problem solving.
- Experience in designing & implementing API/EDI integration solutions to solve business problems
- Experience with EDI communications standards, protocols and security: AS2, standard VAN-based EDI, FTP, SFTP, HTTPS, and Web services
- Experience writing functional design documents and specifications, working backwards from the customer experience to propose solutions for difficult business problems.
- Track record communicating complex issues correctly and clearly whether working with product, engineering or business teams.Experience with program/project management involving coordination across both technical and business teams.
- History of participation in your organization’s Operational Planning process or influencing your team’s goals and programs.
- Proven ability creating clear and concise reporting on complex subjects, developing and using relevant KPIs and metrics.
PREFERRED QUALIFICATIONS
- Ability to maintain a high level of attention to detail, work effectively, adjust priorities and work in a continuously changing environment.
- Scripting experience in one or more technology.
- Experience with rotational/follow the sun on-call duties and real-time live-system responsibility.
- Experience with business process analytics: BI systems, analysis tools and data mining.
- Experience with one or more of the following: networking fundamentals, security, storage or databases (relational or NoSQL), operating systems (Unix, Linux, or Windows).
- Experience with any middleware technologies or tools like Contivo, Seeburger, Tibco, GIS, SAP PI/PO, WTX, Gentran, TLE, BizTalk etc.
- Experience in any of the following: Cloud Architecture, Systems Design, Software Development, Infrastructure Architecture, Data Engineering or DevOps.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.