Sr. Product Manager - Technical, Benefits Experience and Technology (BXT)
DESCRIPTION
Our mission is to make it easy for employees and their family to discover and use the benefits that apply to them. Today’s traditional benefit experiences rely heavily on content, explanations, and instructions for people to understand what’s available to them and how to use it. We are bringing personalized and friction-free benefits to the tip of the fingers of over five million people (our employees and their dependents). Amazon Benefits help them live richer and fuller lives, be it by helping them in a moment of medical need, saving for retirement, or helping them with a vacation. We are building a delightful mobile and web experience integrated with internal and external systems, so employees don’t have to go through hoops to get what they want. No employer has ever done this level of experience or personalization before and we are breaking new ground.
Key job responsibilities
- Help refine the product vision & strategy.
- Work with UX Research and experts to define the customer experience on mobile and web.
- Create roadmap and the user stories
- Work with engineers to deliver a high-quality product
- Collaborate with other PMs & SDMs to integrate dependencies.
- Define the key metrics and goals for success.
- Participate in field research to improve the product and address the customer needs.
BASIC QUALIFICATIONS
- 5+ years of end to end product delivery experience
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience with feature delivery and tradeoffs of a product
PREFERRED QUALIFICATIONS
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
- Experience performing statistical analysis of data using SQL, Excel and other tools
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.