Customs & Trade Program Manager , Amazon Customs and Trade Program & Product
DESCRIPTION
The Amazon Customs and Trade Program and Product team is expanding footprint, services, and solutions to support our expanding client base. Join the dynamic team as a Program Manager and put your customs brokerage, international trade and/or trade consulting experience to work creating a global customs brokerage offering for international traders.
The ideal candidate will be a builder able to deliver on the vision of a growing footprint of ACT brokerage offerings globally, notably in Europe and Asia. The ideal candidate will have direct experience opening branded customs brokerage locations and establishing relationships with external vendors. Success requires strong business judgement, market awareness, and a track record of developing and implementing new ideas while having fun.
Key job responsibilities
Key job responsibilities
The Amazon Customs and Trade Program Manager is responsible for launching 1P and 3P customs brokerage solutions as the ACT footprint grows.
This includes strategy, planning, and implementation of brokerage services either as an in-house our outsourced partner entity. As we expand globally, the Program Manager identifies go-to-market plans for new brokerage locations, maintains relationships with 3P and 1P brokers, ensures proper geographic coverage and capabilities meeting our growing customer base. The Program Manager is responsible for attracting new customers and internal users of our brokerage solutions. The Program Manager is a key leadership role responsible for planning, executing, resource planning, and finalizing projects according to strict deadlines and desired outcomes. This includes coordinating the efforts of team members and internal and external stakeholders/contractors in order to deliver projects according to plan. The Senior Manager will work with program and product managers to define goals, success measures, timelines, and oversee quality control throughout the program/product life cycle. The Program Manager will monitor program/product development, identify risks, develop risk-mitigation plans, and proactively communicate to key stakeholders risks, delays, changes.
About the team
The Amazon Customs and Trade Program & Product is a highly productive team of program and product managers collaborating to deliver customs brokerage and trade solutions for our internal and external customers. We are building Amazon Customs and Trade into a global offering handling cross-border movements of cargo. Our mission is to transform global trade and increase the speed of frictionless cross-border solutions by providing strategic, transparent, and predictable customs and trade services and technologies. Simply put, we are making it easy for our customers to meet the regulatory requirements associated with the international movement of goods while bringing them value.
BASIC QUALIFICATIONS
• Bachelor's degree
• Significantf program or project management experience
• Proven team management experience
• Experience in customs brokerage opening new businesses and/or locations in multiple countries
• Significant experience of working cross functionally with product and tech and non-tech teams experience
• Experience working with, presenting to and influencing senior executives up to VP level
PREFERRED QUALIFICATIONS
• PMP certificate
• MBA
• Direct experience with program/project management in supply chain, international trade and transportation or a related field
• US Licensed Customs Broker or complimentary certification in other country
• Ability to analyze program/product objectives, deliverables, timelines, establish priorities among competing goals, identify and remove blockers, and escalate to achieve desired outcomes
• Ability to provide critical input to support program/product development and achieve desired outcomes
• If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Customs brokerage/government/trader experience
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