Principal TPM, FPDS
DESCRIPTION
Are you ready to embark on a transformative journey that will shape the experiences of millions of Amazonians? Join our dynamic team at Amazon Foundational People Data Services (FPDS), where your impact will resonate across the entire organization.
Imagine being at the forefront of innovation, driving the development of cutting-edge people services that empower our builders to create amazing solutions powered by Amazonian data. In this role, you will lead a complex program with Steam-level visibility, coordinating with multiple L10 and L8 leaders, product, and engineering teams. Your expertise will be instrumental in re-imagining how innovative people services are designed and delivered at Amazon, for Amazonians, by Amazonians.
As a Principal Technical Program Manager (P-TPM), you will have the opportunity to leverage your proven track record in managing technology programs with broad cross-organizational and cross-business impact. Your ability to listen to stakeholders, define requirements, negotiate priorities, and deliver the right solutions using effective mechanisms will be invaluable. You will thrive in an environment where solving complex problems with simplicity is celebrated, and your peers will recognize your achievements in improving engineering efficiency, architectural quality, reducing bottlenecks, and obsessing over customers.
If you are passionate about coaching and guiding TPMs, leading by example, and obsessing over TPM excellence, from resource management to risk mitigation to effective communication, this is your chance to make a lasting impact. Join us on this exhilarating journey, where your contributions will shape the everyday experiences of Amazonians worldwide.
Key job responsibilities
• Own a complex, cross-org (L10/L8) program that is transforming people services with 1P solutions.
• Drive alignment across senior leaders, including work backward plans, resource requirements, technical and business strategy.
• Collaborate with PMTs and SDMs on roadmaps, priorities, Agile planning, dependency mapping, forecasting and tradeoffs to bring to life amazing solutions for your program.
• Influence the architecture, design, implementation, testing, and deployment of software solutions by SDEs.
• Mentor and force-multiply a group of TPMs with a focus on builders across Amazon who produce and consume people data for their services.
• Engage with Principal Engineers to evaluate technical designs.
• Inspect the operational readiness and resiliency of services that your solutions rely on.
• Build successful partnerships with peers and leaders in Amazon, while adding your experience and knowledge so we continuously improve.
• Seek opportunities to simplify and reduce risks, while you innovate for customers.
A day in the life
You’ll be meeting with stakeholders, understanding complex, cross-org (L10/L8) challenges, and designing solutions for goals and initiatives, including Steam-level. You’ll work closely with SDMs, PMTs, TPMs, SDEs, and Principal Engineers on the technical design, work backward planning, dependency mapping between teams, prioritization, risks and tradeoffs, and delivery to customers. You’ll communicate your goal status with crisp, accurate, timely updates to leaders which earn trust. You’ll lean in, solve problems, eliminate blockers, and escalate HDTs with excellent, well-written docs. You’ll look around multiple corners, identify risks, and devise innovative ways to resolve issues while delighting your customers with solid, on-time solutions.
About the team
Beginning in 2022, we built Foundational People Data Services, a secure, reliable, and fast way to store and consume worker data. We have helped builders across Amazon invent 7,800+ and growing experiences with our AWS-like, 1P data services which focus on the builder experience. We obsess over ensuring our data services are as foundational as electricity and water – always available, completely reliable, and convenient to use by builders. We’ve launched a secure and scalable people data store and event publishing bus; a people data catalog with federated ownership and compliance; role-based authorization and access controls to protect confidentiality; streamlined privacy reviews, depersonalization, and data subject access/deletion requests (DSARs/DSDRs); Tier-1 real-time data APIs for people data (PAPI); high-volume data transfer to the Andes data lake; and synthetic worker data to streamline testing.
We have seen rapid growth, with Amazon systems consuming 1 trillion employee records annually through billions of API calls to our 1P data services each week. We now have 5,000+ builder customer teams across AWS, Alexa, Payroll, Builder Tools, MyHR, A to Z, Clarity, GREF, Workplace Health & Safety, Time and Attendance, and more – over 75% of them are outside of People Experience & Technology (PXT). Our 1P data services offer real-time APIs and updates, powering vital end-user tools like Phone Tool (1,100+ page views per minute and 50M+ per month), Chime (800K+ calls per workday), Slack (350k+ employees and contingent workers using per workday), facilities badge access (95k+ salaried employees currently swipe in/out of their building each work day), LDAP, internal systems access, payroll, and more.
We are open to hiring candidates to work out of one of the following locations:
Boston, MA, USA
BASIC QUALIFICATIONS
- 7+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- 5+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- 8+ years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience mentoring, coaching and taking part in the promotion of TPMs
- Active participation and recognition in the Amazon TPM community
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.