Customer Service

Our customer service team is the engine that drives Amazon’s mission to be Earth’s most customer-centric company. We’ve built our reputation on caring for every detail. We’re a global company with a personal touch.

Our world-class CRM systems and self-service solutions are used by millions of customers each day on our websites, apps, and through our digital products such as Kindle, Echo, and Alexa.

Customer service roles encompass a wide range of skills, from technology and product development, to customer support via phone, email, or chat. Our customer service team interacts with customers in 16 languages from more than 130 locations around the globe, as well as virtually from home.

Discover job opportunities in our featured locations:

United States
Mexico
Costa Rica
Colombia
South Africa
Philippines
Romania
Germany
Netherlands
Poland
India
Morocco
Japan
Middle East