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GES - Global Engineering Services

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Global Engineering Services (GES) supports the greater Global Operations organization with end-to-end project lifecycle planning, design, execution, and integration.

GES consists of seven functional groups: Program Management (PMO); Engineering, Planning, & Analytics (EP&A); Procurement; Design & Construction (D&C); Startup (Project Management); Ops Engineering (Project Engineering); and Launch (Ops Integration).

Each functional group provides unique support for projects within Global Operations, ranging from new launches and building expansions to retrofits of existing sites and more. The GES organization supports nearly all site types globally, including North and South America, Europe, and emerging markets where Amazon is launching fulfillment operations.

Supported site types: North America Core Fulfillment (NACF); Emerging Country Core Fulfillment (ECCF); Europe Customer Fulfillment (EUCF); North America Transport (NA ATS); Europe Transport (EU ATS); North America Logistics (NA AMZL); Europe Logistics (EU AMZL); North America Amazon Air (NA AIR); Europe Amazon Air (EU AIR); Global Specialty Fulfillment (GSF); and Amazon Pharmacy.

Development

Setting up the project for success is critical and multiple teams have planning functions that drive the development work at the front end of the project.

EP&A, PMO, D&C, Ops Engineering and Startup teams are engaged from the inception of the project.

Execution

The teams involved with execution have the primary task to deliver the project as planned and within the approved budget with the right specifications.

PMO, D&C, Ops Engineering and Startup teams are involved with this process and manage multiple internal teams and external vendors to deliver the projects.

Launch

The final phase of the Project Life Cycle - development is complete, execution is finalized, and field Operations teams prepare to take control of the site on Day 1.

The Launch team takes the lead in this phase and works with the other teams to ensure the project sites are ready for the associates, drivers and other operational teams to take over.

Learn about the the different role types within GES:

Program Managers work cross-functionally to identify opportunities for improvement in cost savings, speed of delivery, customer satisfaction, vendor management, and more. They index high on dealing with ambiguity, thinking big, and diving deep to allow for defining, justifying, and executing strategies that are identified through large data set analysis.

Our tech teams use data analytics, tool automation, and data engineering to support decision making, improve processes, and surface opportunities. Teams develop and implement scalable data systems and reporting mechanisms for the organization, and design and develop frameworks that enable insightful analysis of the business for key stakeholders. Tech team responsibilities may also include designing and developing web tools to help internal end users solve problems, implementing new solutions that improve and streamline processes, and maintaining data systems and infrastructure with data modeling, data pipeline management, and database management.

Amazon's Procurement organization drives end-to-end supply chain management that scales across Amazon businesses by country and operationalizes business strategies that enable growth, mitigate risk, and drive productivity and savings. The organization consists of five teams: Procurement Operations, Category Management, Startup Launch Procurement, Indirect Supply Chain Optimization and Reinvent, and the Indirect Supply Chain Operation Center.

Construction Managers maintain cross-functional relationships with vendors, subcontractors, and engineering teams during the design and construction of new or upgraded Amazon warehouses. A Construction Manager has experience in design, pre-construction, construction, and close-out phases of industrial or commercial projects. Strong candidates have experience with schematic design, gathering construction specifications, determining costs associated with building projects, completing estimates, procuring materials, reviewing budgets, overseeing quality control of projects, contractor performance, site safety, and launch of the completed building.

A Startup Project Manager has experience opening new industrial or manufacturing buildings or expanding facility footprints on time and on budget. Startup Project Managers work with internal and external stakeholders throughout the warehouse expansion process. They have experience communicating with and leading cross-functional teams at all levels of an organization.

Operations Engineers manage projects involved in the installation or upgrade of material handling equipment in an Amazon warehouse. Typically they have experience project managing capital equipment installation, including the coordination of design efforts, external vendor management, equipment specifications, material flow, process design, site layout, budget management, schedule management, change order controls, commissioning, and turn-over to the final customer.

Launch supports both pre- and post-launch by ensuring associate needs are met in the design and engineering of new sites so they are equipped to apply best practices and deliver best-in-class work.

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