Customer Service Morocco

Building on Amazon’s global mission of being Earth’s most customer-centric company, our Morocco-based Customer Service team began operations in 2011. Since then, we’ve continually grown in size and scope. Today, our team is made up of Customer Service Associates based in Rabat or working remotely across Morocco, providing support to Amazon customers in Europe.

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Behind the scenes

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Benefits

Depending on your role, you could enjoy:

  • On-site (in-office) and virtual (work-from-home) opportunities
  • Full-time positions
  • Lifestyle perks and employee discounts
  • Expert training and ongoing development
  • Private health insurance
  • Maternity and paternity leave

How to apply

Our application process is designed to help us get to know you, as well as give you the opportunity to learn more about us. Check out these tips from our Customer Service recruiters for applying to Amazon:

  • Read the job description thoroughly and make sure the position is a good fit for you.

  • Review the responsibilities to imagine yourself working as a Customer Service Associate.

  • Dedicate plenty of time for the assessment and follow the instructions carefully.

  • Check your inbox regularly. Most of our communication is via email.

Customer Service Associate Application Guide

Employee spotlights

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Nesrine

Nesrine knew of Amazon’s reputation as an interesting place to work in Morocco. After her friends told her about the work environment and career development opportunities, she jumped at the chance to join our Customer Service team.

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Minass

After hearing from a friend about Amazon’s customer service team in Morocco, Minass joined us as a Customer Service Associate.

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Oumayma

Oumayma joined Amazon because of its reputation in Morocco as one of the best companies for career development opportunities and teamwork.

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Souleymane

Souleymane joined Amazon in Morocco after being impressed during the interview stage with the environment, the multicultural population, and the culture.