Consumer Engagement

9 teams | 447 open jobs

Help us power, design, and build

Consumer Engagement powers the customer experience on Amazon stores worldwide, from the front-end customer experience to back-end service technology. Whether it’s technical teams pushing the boundaries of machine learning or business teams launching new voice ordering capabilities, we innovate on behalf of customers on a massive scale - and we’re just getting started.


Our teams run the online store and App store, including community features like customer reviews, personalization features like recommendations, consumer behavior analytics, and automated marketing.  We are an innovator’s playground – a place where builders can create brand new customer experiences from scratch.

Our mission is to be the most loved shopping experience on Earth. And we’re looking for new team members who share our passion.

Learn more about the Consumer Engagement Team

The Shopping Core Team

Shopping Core owns many of the technical features and functionality for, beginning with the homepage to the checkout experience.

The Universal Shopping Experience Team

This is the team responsible for all the UI/UX design and user research that goes into

The Mobile Team

We build, launch and manage Amazon's business on mobile websites and apps across all smartphone and tablet platforms.

The Social Shopping Team

Social Shopping is responsible for our product reviews, recommendations, Wishlist and much more.

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