Customer Service Technology

A passion for innovation unites our team of software engineers, solutions architects, UX designers, and product and program managers. Our goal is to provide the best experience for our customers around the world. We use the latest technology to solve problems and create better ways to deliver our service.

Our world-class CRM systems and self-service solutions are used by millions of customers each day — on our websites, apps, and other digital products. When you join our team, you’ll have a direct impact on our future direction.

You could be designing communication tools, managing e-commerce projects, or developing software to support our sales teams. We’ll give you all the training you need to thrive in this fast-paced environment.

Voices from our team

“We’re solving some of the most cutting-edge problems out there and we’re using cutting-edge technology to get that done.”
Jared
Customer Engagement Technology Manager

“I think if we consider Amazon as a human body, then we are the heart! It’s really satisfying to see how our work impacts so many other people.”
Nishi
Software Developer

“One of the things that encouraged me was to see women being promoted at the same rate as men and to have their voices heard in the same manner.”
Erika
Senior Scientist and Strategist