Customer obsession
We directly impact the future of Amazon Customer Service.
About our team
At Amazon Customer Service Technology, you’re part of a community of passionate innovators. We thrive on collaboration, continuous learning, pushing boundaries, and inventing the future of customer experience.
Scale
We have billions of customer interactions per month across more than 40 countries. The scale at which we operate is second to none.
Community
We prioritize learning and growth. We host conferences and learning events through the year that foster collaboration and community.
Hear from our team members
Software Development
Download video transcriptWhat makes Amazon Customer Service a great place to build technology?
Business Intelligence & Data Engineering
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Technical & Product Development
Download video transcriptWhat products do we build in Amazon Customer Service?
Applied, Data & Research Science
Download video transcriptWhat do you love about being a scientist in Amazon Customer Service?
UX Design
Download video transcriptWhat’s compelling about being a UX designer in Amazon Customer Service?