Customers love Amazon Prime. And you’ll love being part of the team that owns it.
Amazon Prime is an integral part of Amazon, providing members fast, free delivery on a vast selection of products, as well as exclusive deals and an array of entertainment, grocery, healthcare, and shopping benefits. Customers love using Amazon Prime, and you’ll love working with us.
Prime is available to more than 200 million paid members in 24 countries and continues to expand. How do we deliver happiness at such massive scale? We partner with teams across Amazon on complex initiatives to innovate and optimize the Prime shopping experience, content delivery, and member benefits. Our teams of business and tech pros are customer obsessed and dedicated to imaging a bold future of eCommerce.
Our teams
Member Growth
Our Member Growth teams are passionate about acquiring customers and ensuring the satisfaction of our existing members. As part of Member Growth, you’ll play a role in creating innovative products, programs, and incentives that drive the growth of Prime. You’ll contribute to expanding our customer base and maintaining strong relationships with our valued members.
Benefit and Propositions
On this team you’ll focus on developing and launching program benefits and features and expanding to new locations. You’ll support high-velocity events like Prime Day, making a significant impact on customer engagement and satisfaction. Collaborating closely with machine learning, product, and technical teams, you’ll drive customer discovery and create compelling propositions.
Prime Science
Join our Prime Science team, where you’ll utilize cutting-edge technology and machine learning to gather and interpret data that provides valuable insights. Your work will help us understand customer behavior, drive experimentation, and make informed decisions that lead to meaningful improvements in the Prime membership experience.
Core Services
The Core Services team is the backbone of our Prime applications and customer experience. As a member of this team, you’ll enable business and tech teams by building and maintaining the robust technical foundation that powers our Prime services. Your expertise will ensure seamless operations and exceptional performance, ultimately enhancing the overall customer experience.
UX Design
The Prime WW UX team’s North Star is to design and elevate Prime membership. Our goal is to deliver ‘beautility': Prime member experiences that are both beautiful and useful. We aim to create an ecosystem of Prime membership benefits that provide more of what members love from Amazon. To achieve this, we work with the Prime benefit teams and local teams to ensure cohesion and seamless experiences across all customer touch-points.