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Senior Product Manager - Technical, Alexa Subscriptions Growth

Job ID: 2838936 | Amazon.com Services LLC

DESCRIPTION

The Sr. Tech Product Mgr will be responsible for product strategy and execution of subscriber lifecycle and on-devices acquisition experiences within the Alexa Subscriptions Growth (ASG) team. At Alexa, we are focused on building the world's best personal assistant, leveraging the latest advancements in Generative AI technologies. The role sits at a critical interaction between our product, Science, tech, design and marketing teams. This role will be obsessed over inventing best-in-class AI customer experiences, helping customers seamlessly discover and sign up for subscriptions on any owned and operated (O&O) surface (including on-site, on-device, and companion apps), offering personalized recommendations to help customers join the Alexa subscriptions, at the right time, with the right context.

Over the last few years, we’ve often talked about how we’re living in a golden age of artificial intelligence (AI). Ideas that seemed like science fiction not so long ago are now a reality—and there’s no better example of that than Alexa. What started as a sketch on a whiteboard has evolved into an entirely new computing paradigm—one that has fundamentally changed how people across the world interact with technology in their homes. Having passed half a billion devices sold, and with tens of millions of interactions every hour, Alexa has become part of the family in millions of households. Alexa is always getting smarter, with new capabilities through updates delivered automatically. Alexa’s goal is to make your life easier and more fun.

Key job responsibilities
• Lead the development of the consumer-focused product strategy and vision supported by internal and external analysis
• Define creative, high quality, simple product roadmaps based on customer learnings, team strategy and vision
• Develop detailed, crisp business requirements and user stories that can be used to create product specifications and software architecture
• Manage prioritization and trade-offs among customer experience, performance and operational support load
• Create buy-in for the product vision both internally and with key external partners
• Partner with engineering teams and program management to deliver products to market
• Drive product launches including working with public relations team, executives, and other product management team members
• Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals

A successful candidate will be detail oriented, analytical, and able to collaborate effectively with cross-functional peers. They will be adept at leveraging new and existing technologies to uniquely solve customer problems.

BASIC QUALIFICATIONS

- Bachelor's degree
- 6+ years of technical product or program management experience
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

PREFERRED QUALIFICATIONS

- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience with concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.