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DevOps Enginer III, ICON

Job ID: 1986737 | ADCI HYD 13 SEZ


Job summary
Hiring Unit: Intelligent Cloud Hosting (ICON)
Amazon's E-commerce Platform services are highly available, mission critical services, handling a very large number of transactions and having a direct impact on the customer experience. We are looking to expand our team as we strive to solve problems that pave way to the next generation of AWS devops tools. I wanted to know if you are up for the challenge of innovating one of the world’s fastest growing build and developer systems. Our team is chartered to build intelligent systems that proactively predict runtime issues using machine learning. Will you be interested to design multi-channel orchestration to guarantee satisfaction and consistency across websites, apps, chat bots, Alexa, and other channels? Will you be able to create no-compromise frameworks that are scalable and robust, while also being user-friendly and flexible? If you are excited about the opportunity to learn and work on large scale distributed systems, enjoy trouble shooting and solving complex problems, developing tools, developing new features, enhancements, consider the opportunities at the Hyderabad center.

Job Title: Support Engineer III

Job Location: Hyderabad, India

Key Responsibilities:
Support engineers troubleshoot, debug, evaluate and resolve computer-identified alarms, make feature enhancements, bug fixes, host management and automate routine operational tasks. The position requires a combination of strong troubleshooting, technical, programming/scripting and communication skills and includes a mix of on call and operational tasks and involves small to medium level software development work. Responsible to develop tools and automation to achieve human free operations. They use the right tool for the job, and modify software in a way that leverages the overall system architecture. If you have a strong Application Support background, are interested in aggressive growth and have passion to develop tools at large scale, this is the opportunity for you.


· Technical background (BS/MS in Computer Science/Engineering or related discipline/experience)
· 2 to 4 years of experience
· Strong Computer Science fundamentals in data structures, algorithm design and problem solving
· Strong Unix base O/S experience or proven ability to pick up Linux quickly
· Intermediate to advanced proficiency in at least one of the following programming languages Java or C++ or C
· Intermediate to advanced proficiency in at least one of the following programming languages: Ruby, Python, Perl, or Java
· Ability to write complex SQL queries is added advantage
· Strong debugging/troubleshooting skills
· Basic understanding of relational and object-oriented database technologies
· Experience working with distributed systems and/or large-scale web applications
· A solid grasp of networking fundamentals, including experience with load balancers, switches, routers, etc
· Basic understanding of DNS, DHCP, SSH, HTTP, TCP/IP and other common network protocols
· Strong written and verbal communication skills; ability to communicate effectively with both technical and non-technical individuals
· A passion towards problem-solving
· Strong decision-making ability
· Must be able to think proactively; excellent follow-through and attention to details. professional experience in commercial or web-scale system software development and delivery
· Track record for being detail-oriented and demonstrated ability to self-motivate and follow-through on projects


  • Experience automating software deployments and following a continuous delivery and deployment model
  • Experience with agile software development methodologies
  • Advanced proficiency in more than one high-level programming language: Ruby, Python, Perl, or Java
  • Advanced understanding of DNS, DHCP, SSH, HTTP, TCP/IP and other common network protocols
  • Experience with system analysis and troubleshooting in large-scale Linux environment
  • Strong understanding of modern database technology, experience with AWS database products such as DynamoDB