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Learning & Development

24 vacantes

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Raising the bar on employee growth and development

The Learning & Development team is focused on improving the everyday experience of our associates. We design and deliver learning programs to guide and support employees' career paths inside Amazon, and implement improvements that make a real difference for both our workers and our customers.

This team aims to spark a revolution in the way training is provided. It has a deep understanding of the core Operations tasks that drive employee satisfaction. We develop Operations leadership and associates by helping them build stronger relationships with teammates and achieve better performance results.

Find your role

The learning and development programs we’re building have a direct positive impact on our employees around the world.

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Trainer

Trainers coordinate and execute training for all process paths in Amazon fulfillment centers. They focus on improving the effectiveness and implementation of learning programs, partnering with Operations to highlight training gaps. They also supervise instructors and peer trainers during sessions with new hires.

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Learning Specialist

Learning Specialists develop and audit training plans, help recruit and train instructors, and manage and support them with their career development. Working with the learning team and other stakeholders, they use data analysis to identify areas for continuous improvement.

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Learning Manager

Learning Managers lead and develop teams of Trainers and Learning Specialists and own training programs at Operations sites. They coach team members and facilitate management skill development opportunities by creating effective partnerships with other learning teams to share best practices.

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Learning Business Partner

Learning Business Partners focus on planning, developing, and evaluating all training initiatives, working closely with the senior team and Amazon’s central leadership functions. They build, identify, and align individual leadership development plans, creating a catalog of learning content according to business needs.

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Regional Learning Manager

Regional Learning Managers develop and lead teams of Learning Managers that support a specific region. They ensure  standard onboarding and training programs are implemented in all regional fulfillment centers. They also partner with leaders in other regions to identify, pilot, and implement opportunities for new digital learning solutions.

Meet Learning & Development team members:

Franziska G.

Learning Manager | Frankenthal, Germany

Franziska is a Learning Manager at our site in Frankenthal. She oversees the day-to-day operations of the learning organization within the fulfillment center. Since she joined, she's had the opportunity to support site performance in Germany, and also participate in larger European network initiatives.

Her team of training specialists has made positive impacts on key business metrics, including safety, quality, and customer experience. She feels that the numerous opportunities at Amazon have allowed her to grow as an individual, and to explore varied and exciting new areas of work.

Adriano P.

Learning Manager | San Salvo, Italy

Adriano draws on his background in design and psychology to simplify learning journeys, create more engaging activities for onboarding, and integrate employee suggestions in a continuous improvement cycle.

Adriano likens working for Amazon to living a dream. "If you back your ideas with enough data on expected benefits," he says, "everyone in the company, at all levels, will do everything to support you in making it happen. It is not uncommon to have an idea and to see it going live in few months, which is mind blowing for a company of Amazon’s size."

Greta B.

Learning Specialist | Bergamo, Italy

Greta joined Amazon in August 2021 as a Learning Specialist to support the launch of our site in Bergamo, Italy. She manages a team of trainers who execute learning offerings to employees, and collaborates with Operations to ensure customer needs are met. Greta feels that working for the L&D team has given her the opportunity to explore the culture and principles of Amazon, and discover what is behind the scenes when parcels are delivered to her doorstep. She is also a proud member of Glamazon Italy, our LGBTQIA+ affinity group, and enjoys supporting their events and workshops.

Tomáš S.

Regional Learning Manager | Slovakia

Tomáš began his Amazon journey in July 2015 as an Area Manager in the Czech Republic. After holding numerous roles within Operations, he joined the L&D team in September 2019 as a Learning Manager in Slovakia. In April 2020, he transitioned to a Regional Learning Business Partner role, and started running European-wide projects like the creation of standardised training materials for the EU Operations network. "I'm the perfect example of the kind of career growth that Amazon employees can experience," he says.

Ready to join the Learning & Development team?

Meet Amazonians working in Learning & Development

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Sr. Software Development Engineer, Delivery Choices

Locations
  • Hyderabad, TS, IND
  • |
  • ID de vacante: 2861839

Publicada el December 24, 2024

(Actualizado hace 1 day)

At Amazon, Delivery Choices (DC), under Amazon's Delivery Experience (DEX) organization, is chartered to offer our Retail customers with alternatives to 'fast' delivery options by addressing their needs...Leer más

Instructional Designer , ACES

Locations
  • Tepotzetlan, MEX, MEX
  • |
  • ID de vacante: 2914842

Publicada el February 28, 2025

(Actualizado hace 2 days)

Are you passionate about creating impactful learning experiences? Do you thrive on designing innovative training solutions that enhance workforce capabilities? If so, we invite you to join Amazon Mexico...Leer más

Instructional Designer , ACES

Locations
  • Tepotzetlan, MEX, MEX
  • |
  • ID de vacante: 2918333

Publicada el March 4, 2025

(Actualizado hace 2 days)

Are you passionate about creating impactful learning experiences? Do you thrive on designing innovative training solutions that enhance workforce capabilities? If so, we invite you to join Amazon Mexico...Leer más

Instructional Designer, Learning and Development

Locations
  • Dubai, ARE
  • |
  • ID de vacante: 2939105

Publicada el March 27, 2025

(Actualizado hace 3 days)

Job SummaryInstructional designer is responsible for creating, curating, and managing content across various platforms and mediums. This role ensures that content is accurate, engaging, and aligned with...Leer más

Instructional Designer, Learning and Development

Locations
  • Cairo, EGY
  • |
  • ID de vacante: 2939090

Publicada el March 27, 2025

(Actualizado hace 3 days)

Job SummaryInstructional designer is responsible for creating, curating, and managing content across various platforms and mediums. This role ensures that content is accurate, engaging, and aligned with...Leer más
5

Instructional Designer, Learning and Development

Locations
  • Istanbul, TUR
  • |
  • ID de vacante: 2939092

Publicada el March 27, 2025

(Actualizado hace 3 days)

Job SummaryInstructional designer is responsible for creating, curating, and managing content across various platforms and mediums. This role ensures that content is accurate, engaging, and aligned with...Leer más

Training Coordinator - Forklift, AU Operations L&D

Locations
  • Melbourne, VIC, AUS
  • |
  • ID de vacante: 2907873

Publicada el February 21, 2025

(Actualizado hace 4 days)

We currently have an exciting new opportunity for a Training Coordinator (Forklifts) to join our Amazon Australia Learning Team based out of our new Cranbourne Fulfilment Centre This role is critical to...Leer más

Learning Coordinator, AU Operations L&D

Locations
  • Melbourne, VIC, AUS
  • |
  • ID de vacante: 2907872

Publicada el February 21, 2025

(Actualizado hace 4 days)

We currently have an exciting new opportunity for a Training Coordinator to join our Amazon Australia Learning Team based out of our new Cranbourne Fulfilment Centre In this role, you will manage and work...Leer más

Publicada el January 29, 2025

(Actualizado hace 4 days)

We are seeking a highly skilled Business Intelligence Analyst to join our GOLD (Global Operations Learning and Development) team. This position will drive analytics goals across ROW (Rest of World), including...Leer más

Project Management Office, ACES, Mexico, Amazon Customer Excellence Systems (ACES)

Locations
  • Ciudad De México, MEX, MEX
  • |
  • ID de vacante: 2906697

Publicada el February 20, 2025

(Actualizado hace 4 days)

As Project Management Office (PMO) for ACES Team, you are responsible for driving organizational alignment and the execution of large, complex and inter-disciplinary programs across multiple verticals...Leer más
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