Quality Assurance Specialist, PV WW Global Support Services
DESCRIPTION
Prime Video is changing the way people watch movies and TV shows. From one service, we're delivering versatility with numerous ways to watch hundreds of thousands of titles on the web, mobile devices, and hundreds of Internet-connected TVs, Blu-Ray players, and set-top boxes.
The Prime Video Original Series Marketing QAS ensures our ads and marketing breakouts meet Amazon’s high bar for customer experience. As a QA Specialist you will have the opportunity to be part of a team working on digital advertising for Prime Video’s original and exclusive content including Award-winning shows and movies. Our QA team works on behalf of millions of Amazon customers, ensuring that marketing placements meet our high-quality standards. As a QA Specialist you would enjoy a fast-paced environment where you can obsess over customers by delivering quality releases daily. In addition to experience with manual testing, we’re looking for a detail-oriented Quality Assurance professional who excels at finding bugs and working on and a wide range of technologies in the creative space with a wide array of ever-changing requirements.
Key job responsibilities
The Role
The successful Quality Assurance Specialist will be obsessed with customer experience, continual improvement, a high design bar and an active desire to challenge the status quo.
In this role, you will:
· Own manual testing, cutting edge applications and products at the user level.
· Write and maintain test cases.
· Find patterns in defects and drive quality upstream by specific and timely reporting.
· Assist designers, traffickers or other testers to reproduce errant behavior and accurately report defects found.
· Execute and verify results of existing tests.
· Ensure proper inputs of data to help drive operational excellence.
· Coach others on Usability and Functionality requirements and subsequent updates.
BASIC QUALIFICATIONS
- 2+ years of professional experience in executing test cases across different platforms (mobile, tablet and desktop).
- English, written and spoken
- Demonstrated working knowledge with various QA methodologies and tools.
- Excellent written and oral communication skills.
- Excellent customer experience intuition; demonstrated success in delivering a world-class customer experience (ideally in the digital advertising industry).
PREFERRED QUALIFICATIONS
- Bachelor's or higher degree in Graphic Design, Visual Design, Advertising, Front-end Engineering (computer science) or equivalent proven experience.
- Comfortable communicating cross-functionally and across management levels in formal and informal settings.
- High organizational skills, tracking multiple test executions simultaneously and be able to synthesize the results.
- Meticulous attention to detail; ability to juggle many tasks in parallel without lowering the quality bar.
- Experience in QA automation processes and tools (desirable).
- Experience in Digital Publishing (Static Assets, Motion Graphics and A/V assets)